NAKIVO Backup & Replication delivers reliable and flexible protection for Microsoft 365 data in Exchange Online, Microsoft Teams, OneDrive for Business and SharePoint Online. Data is backed up to a local repository for quick access and recovery whenever needed.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
NAKIVO Backup for Microsoft 365's answer
NAKIVO Backup for Microsoft 365 distinguishes itself from competitors through its flexible backup storage options, granular recovery capabilities, native change tracking for efficient backups, ransomware protection with local storage, compliance and e-discovery features, centralized management and reporting, and cost-effective and scalable solution. These unique features make it a robust and reliable solution for safeguarding Microsoft 365 data.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
NAKIVO Backup for Microsoft 365's answer
NAKIVO Backup for Microsoft 365 stands out as a superior choice compared to its competitors due to its flexible storage options, granular recovery capabilities, efficient change tracking, ransomware protection, compliance features, centralized management, and cost-effectiveness.
These distinctive qualities make it an ideal solution for organizations seeking comprehensive data protection and compliance with Microsoft 365 data regulations.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
NAKIVO Backup for Microsoft 365's answer
NAKIVO Backup & Replication serves a diverse audience, including IT administrators, managed service providers (MSPs), business owners, and data protection professionals.
Its robust features, ease of use, scalability, flexibility, and advanced capabilities make it a valuable tool for organizations of all sizes seeking comprehensive data protection and compliance.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
NAKIVO Backup for Microsoft 365's answer
In response to the growing demand for data protection for Microsoft 365, NAKIVO developed NAKIVO Office 365 Backup, a comprehensive solution with granular backup and restore, native change tracking, ransomware protection, compliance features, and centralized management.
It has been widely adopted and praised for its innovative features, ease of use, and reliability. NAKIVO continues to evolve with the latest data protection technologies to safeguard organizations' Microsoft 365 data.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
NAKIVO Backup for Microsoft 365's answer
NAKIVO Backup for Microsoft 365 relies on cutting-edge technologies, including native Microsoft change tracking, incremental and differential backups, data deduplication, granular backup and restore, ransomware protection, compliance features, and centralized management and reporting, to provide comprehensive data protection for Microsoft 365 environments.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
NAKIVO Backup for Microsoft 365's answer
Siemens, Honda, Eiffage, Johns Hopkins University, Radisson Hotel, Cisco
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Acronis Backup and Recovery - Acronis Backup is a data recovery solution that offers more ways of storing and recovering drives, folders and files as compared to other similar solutions.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Veeam - Veeam develops backup, disaster recovery and virtualization management software for VMware and Hyper-V virtual environments.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Vembu - Vembu provides Backup and Disaster Recovery software for Virtual data center. We offer VMware backup, Hyper-v backup and Physical server backup software.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.