Software Alternatives, Accelerators & Startups

Zendesk VS Mocha

Compare Zendesk VS Mocha and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Mocha logo Mocha

Sponsors. Use Mocha at Work? Ask your manager or marketing team if they'd help support our project. Your company's logo will also be displayed on npmjs. com and our GitHub repository.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Mocha Landing page
    Landing page //
    2023-09-17

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Mocha videos

2018 JORDAN 3 "MOCHA" REVIEW AND ON FEET !!!

More videos:

  • Review - DON'T BUY THE AIR JORDAN 3 MOCHA WITHOUT WATCHING THIS! (In Hand & On Feet Review)
  • Review - Air Jordan 3 'Mocha' 2018 Review

Category Popularity

0-100% (relative to Zendesk and Mocha)
Customer Support
100 100%
0% 0
Automated Testing
0 0%
100% 100
Help Desk
100 100%
0% 0
Testing
0 0%
100% 100

User comments

Share your experience with using Zendesk and Mocha. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Mocha

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Mocha Reviews

20 Best JavaScript Frameworks For 2023
Mocha is another leading JavaScript testing framework that runs on Node.js and is widely used for asynchronous testing. It is a feature-rich JavaScript framework, and tests in Mocha run sequentially, with accurate and flexible reports. For JavaScript automated testing, Mocha supports both BDD and TDD environments.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Mocha. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Mocha mentions (3)

  • What’s the most efficient way to get a 3D tracked camera into your Maya scene?
    You may wanna have a look at Mocha Pro or PFTrack, depending on your requirements and your budget. Source: over 1 year ago
  • Anyone know how to get the lock down plug in for free ?
    Don't pirate. If you need mesh tracking, I've had lots of success with Mocha Pro's PowerMesh. There's a free trial, and one month is only $37 USD. Source: over 2 years ago
  • First vfx video. Made my cousin spew laser from his eyes. I still have to learn mocha.
    Mocha is, at it's core, planar tracker, which means it tracks flat surfaces really well, but it's grown to become more of an "object tracker" that can track pretty much anything you want, the Pro version has a PowerMesh function similar to LockDown, powerful rotoscoping tools, and is generally considered to be incredibly useful in VFX. Here's the product page if you want to dive deeper. Pro is free for students... Source: almost 3 years ago

What are some alternatives?

When comparing Zendesk and Mocha, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jasmine - Behavior-Driven JavaScript

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Webpack - Webpack is a module bundler. Its main purpose is to bundle JavaScript files for usage in a browser, yet it is also capable of transforming, bundling, or packaging just about any resource or asset.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cypress.io - Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.