Zendesk Reviews

1. stu14

   5 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Magic Sales Bot Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Magic Sales Bot mentions (17)

• Cold email first emails

  If you do that, you have a much better chance of them connecting the dots and seeing how you benefit them. I make a prospect monitor that alerts you when these things happen in your accounts, bc most of my prospecting is based on these "signals.". Source: almost 2 years ago

• Best prospecting tool for gathering information

  I use Apollo for contact information. I build my own tool called MSB to track and update me on the accounts I care about. Source: almost 2 years ago

• What are your favorite lead generation methods?

  So I set up an account tracker that scrapes the web every day (looking funding, conferences attended, new hires), so I can just grab my new signals every day and get prospecting. Source: about 2 years ago

• What software do you use to develop (or store information on) prospects?

  I build a prospect monitor to track what my prospects are doing, then I sync it with Close for easy prospecting. Maybe that's what you realized should be built! Source: about 2 years ago

• How are you leveraging automation apps like Bardeen.io and Zapier in your role?

  Ended up building my own prospecting research automator, and it refreshes data on my account every day. Even started bringing in Bombora data so I could see what my target prospects are googling. Source: about 2 years ago