Software Alternatives, Accelerators & Startups

Zendesk VS Lokalise

Compare Zendesk VS Lokalise and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Lokalise logo Lokalise

Localization tool for software developers. Web-based collaborative multi-platform editor, API/CLI, numerous plugins, iOS and Android SDK.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Lokalise Landing page
    Landing page //
    2023-08-27

Lokalise is a translation management system, which is designed to make the process of localization faster and easier. Our platform reduces manual work and routine tasks that appear while translating web and mobile apps, games, and other software.

With Lokalise you can: ✓ Translate your localization files (.xml, .strings, .json, .xliff, etc). ✓ Collaborate and manage all your software localization projects in one platform. ✓ Integrate translation into the development and deployment process. ✓ Set up automated workflows via API, use webhooks or integrate with other services (GitHub, Slack, JIRA, Sketch, etc). ✓ Add screenshots for automatic recognition and matching with the text strings in your projects. ✓ Upload Sketch artboards to Lokalise and allow translators to work before development starts. ✓ Preview in real-time how the translations will look like in your web or mobile app (iOS and Android SDK). ✓ Order professional translations from Lokalise translators or use machine translation.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Lokalise videos

Lokalise: Uploading files tutorial. File formats

More videos:

  • Review - Lokalise SDK – Live Edit Module
  • Review - Lokalise: Downloading files

Category Popularity

0-100% (relative to Zendesk and Lokalise)
Customer Support
100 100%
0% 0
Localization
0 0%
100% 100
Help Desk
100 100%
0% 0
Website Localization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Lokalise

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Lokalise Reviews

We have no reviews of Lokalise yet.
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Social recommendations and mentions

Based on our record, Lokalise should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Lokalise mentions (11)

  • I need your help with ARB sample files
    I'm pretty sure, you'll find companies like this one which provide a nice GUI for helping with l10n or this one which offers translation services or this page that offers to convert between different formats, one of which probably has a nice GUI tool. Found them by 20 secs of googling. Source: about 1 year ago
  • Localizations in Flutter
    Localise has no problem reading the json files or export to json, we recently started using it in collaboration with external translators. Source: about 1 year ago
  • Why can't Apple fully translate their iOS interface into all supported languages?
    Actually I don't have "my" app. But in our app we use https://lokalise.com/ to localize it even to Norwegian. Our team is not the most expensive company in the world btw. And we don't have 1B+ users all over the world. Source: about 1 year ago
  • Markdown, Asciidoc, or reStructuredText - a tale of docs-as-code
    Internationalization (i18n) pain for a documentation project is a process problem, not a feature gap. Documentation frameworks are not meant to translate your developer docs for you into the language of your choice. Some frameworks might offer i18n support, like the Crowdin support in Docusauraus v2. With Jekyll, you have to pick a theme like this one. I doubt if the reST or adoc frameworks would differ much from... - Source: dev.to / over 1 year ago
  • I made a site that enables super simple translation management and directly integrates with the Github repository
    I've been thinking about building a micro saas very similar to this after having so many issues coordinating the localization of several products I manage. The only robust options in the market are incredibly expensive (for example https://lokalise.com/). Source: almost 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Lokalise, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Phrase - A platform offering AI-powered translation tools for localization at scale.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Transifex - Transifex makes it easy to collect, translate and deliver digital content, web and mobile apps in multiple languages. Localization for agile teams.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

POEditor - The translation and localization management platform that's easy to use *and* affordable!