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Zendesk VS IFixit

Compare Zendesk VS IFixit and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

IFixit logo IFixit

Repair your Mac or iPod yourself.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • IFixit Landing page
    Landing page //
    2023-04-28

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

IFixit videos

+ Add

$70 IFIXIT Pro Tech Toolkit Review

More videos:

  • Review - Chinese Tools vs iFixit Kit!
  • Review - Adam Savage's Favorite Tools: iFixit Repair Toolkit!

Category Popularity

0-100% (relative to Zendesk and IFixit)

Zendesk

IFixit

Customer Support
100 100%
Customer Support
0% 0
Online Services
0 0%
Online Services
100% 100
Help Desk
100 100%
Help Desk
0% 0
Hardware
0 0%
Hardware
100% 100

User comments

Share your experience with using Zendesk and IFixit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and IFixit

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

IFixit Reviews

We have no reviews of IFixit yet.
Be the first one to post

Social recommendations and mentions

Based on our record, IFixit seems to be a lot more popular than Zendesk. While we know about 233 links to IFixit, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

IFixit mentions (233)

  • Battery
    If you are happy with the performance, just a couple of notes: I BELIEVE that Apple replace the battery and whole keyboard (because it is quicker for the customer); if you do it yourself you will need to unglue the battery (not simple), but as others have said, ifixit.com have guides. Source: 5 months ago
  • Is opening/diy upgrading a mac high risk? (Ram upgrade)
    Check out ifixit.com. It is not as easy as a PC tower upgrade. Source: 10 months ago
  • Whats the best battery replacement for steam deck in aliexpress?
    If you are in North America, I would order it off of ifixit.com. Source: 10 months ago
  • I did it
    Some good tips for you, though: unplug your laptop when it's asleep/shut down. This will help increase the lifespan of your battery. Look up a few tutorials on how to disassemble it. Might be able to find some on ifixit. I recommend a tilting laptop mount to help increase airflow and improve wrist ergonomics. For cleaning, get yourself a couple cans of air, and a detailer brush and gently brush all the areas. This... Source: 11 months ago
  • Instruction Template
    If the thing you're doing/teaching is repair related you can create the guides on ifixit.com (for free) and embed them on your site. You can email me at [community@ifixit.com](mailto:community@ifixit.com) to talk about this more. I'd be happy to walk you through our platform and to see if it would be a good fit. Source: 11 months ago
View more

What are some alternatives?

When comparing Zendesk and IFixit, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Macsales.com - Macsales.com is the best-in-class online shop for people looking to upgrade the SSD, External Drives, Flash, RAM, and other components of their Apple devices.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Apple Support - Personalized support guide for Apple products.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mac of all trades - Mac of all trades allows you to buy cheap refurbished Apple Computers and Laptops at the Lowest Prices with a Free Warranty, which covers the product in case of damages.

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