Software Alternatives, Accelerators & Startups

Zendesk VS Macsales.com

Compare Zendesk VS Macsales.com and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Macsales.com logo Macsales.com

Macsales.com is the best-in-class online shop for people looking to upgrade the SSD, External Drives, Flash, RAM, and other components of their Apple devices.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Macsales.com Landing page
    Landing page //
    2023-05-12

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Macsales.com videos

Other World Computing / MacSales.com Review

Category Popularity

0-100% (relative to Zendesk and Macsales.com)
Customer Support
100 100%
0% 0
Online Services
0 0%
100% 100
Help Desk
100 100%
0% 0
Shopping
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Macsales.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Macsales.com Reviews

We have no reviews of Macsales.com yet.
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Social recommendations and mentions

Based on our record, Macsales.com should be more popular than Zendesk. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Macsales.com mentions (31)

  • Which replacement battery brands are reliable?
    I always bought my batteries from OWC, good experiences. https://eshop.macsales.com. Source: 10 months ago
  • Fixing my 2015 MacBook Pro?
    Check out OWC for really good SSD replacements. They have a guide that will show you which drive to get for your model. Source: 12 months ago
  • Scratch Live keeps Pausing
    OWC has SSD's & RAM for Macs you can search your specific model. Source: about 1 year ago
  • I have a 2012 iMac, needs a new HD and is not supported by Apple anymore. Anything worthwhile I could do with it?
    OWC offers kits and instructions for either installing a new SSD or replacing the internal HD with an SSD. Also, if you’ve got a 27” iMac, you can upgrade the memory to 32 GB. Source: about 1 year ago
  • Intel MacBook Pro’s - are they still worth it?
    Depends on what your use is going to be. Apple refurbished has all different configurations of 2019 16" MBP you can get AppleCare+. You can find good deals on swappa, just don't hesitate another site is MacSales Going M1 refurbished is fine too. 8GB is fine for the majority of the people using them. There are developers still using the 13" MBA from 2017. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Macsales.com, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EveryMac.com - EveryMac.com is an online website that provides complete details about every iPad, iPhone, Mac, iPod, and Mac clone made by apple.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mac of all trades - Mac of all trades allows you to buy cheap refurbished Apple Computers and Laptops at the Lowest Prices with a Free Warranty, which covers the product in case of damages.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mac2Sell - Mac2Sell is a valuable resource that lets you estimate the correct value for your second-hand Apple system, giving you the extra edge for bargaining with buyers.