Software Alternatives, Accelerators & Startups

Zendesk VS iA Writer

Compare Zendesk VS iA Writer and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

iA Writer logo iA Writer

Minimal Design, Maximum Focus
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • iA Writer Landing page
    Landing page //
    2023-07-27

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

iA Writer videos

SCOM0863 - iA Writer - Preview

More videos:

  • Review - What's The Apps: iA Writer

Category Popularity

0-100% (relative to Zendesk and iA Writer)
Customer Support
100 100%
0% 0
Text Editors
0 0%
100% 100
Help Desk
100 100%
0% 0
Markdown Editor
0 0%
100% 100

User comments

Share your experience with using Zendesk and iA Writer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and iA Writer

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

iA Writer Reviews

7 minimalist alternatives to CherryTree
Get focused. iA Writer offers a unique writing experience that lets you concentrate and clarify your message. Used by half a million people worldwide, its powerful interface is crafted to cut out noise, let you focus on what you want to say, and help you structure and trim your text. Available for Mac, iOS, Windows, and Android.
Source: papereditor.app
11 Best Scrivener Alternatives
The interface is easy to use, minimalistic, and helps you keep your writing goals on track. If you’re not technically sound and want a simple tool without any distracting features based on your own skills, you can go with iA Writer over Scrivener.

Social recommendations and mentions

Zendesk might be a bit more popular than iA Writer. We know about 7 links to it since March 2021 and only 6 links to iA Writer. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

iA Writer mentions (6)

  • Bear alternatives on PC
    You might check out iA Writer. https://ia.net/ If I didn't have a Mac with access to Bear, that's probably what I'd be using. Source: about 1 year ago
  • I didn't realize the community has grown so much..
    Obsidian ai (a forked version of this theme is my main, I haven't released it publicly because the ui is a clone of my favourite app iaWriter https://ia.net/, and I don't think that's ethically right to share). Source: over 1 year ago
  • Tools for structuring research notes and productivity/creativity
    Ia.net: looks good to build a personal wiki with hyperlinks (which is something I def want) but I fear this can get messy after a while and can loose overview easily. Source: almost 2 years ago
  • How to find and remove all finished tasks [x] at once in a single txt document?
    Thanks, it works! Could you share a link to learn more about patterns and how to use them. Unfortunately I couldn't find any info on ia.net. Source: almost 2 years ago
  • iA Writer's new site is up—where's the new update?
    I went to ia.net today to see if they had updated to a new site yet, and they had! Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and iA Writer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Scrivener - Scrivener is a content-generation tool for composing and structuring documents.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Typora - A minimal Markdown reading & writing app.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FocusWriter - FocusWriter is a fullscreen, distraction-free word processor designed to immerse you as much as...