Software Alternatives, Accelerators & Startups

Zendesk VS Scrivener

Compare Zendesk VS Scrivener and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Scrivener logo Scrivener

Scrivener is a content-generation tool for composing and structuring documents.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Scrivener Landing page
    Landing page //
    2021-10-16

FROM LITERATURE & LATTE WEBSITE: Scrivener is the go-to app for writers of all kinds, used every day by best-selling novelists, screenwriters, non-fiction writers, students, academics, lawyers, journalists, translators and more. Tailor-made for long writing projects, Scrivener banishes page fright by allowing you to compose your text in any order, in sections as large or small as you like. Got a great idea but don't know where it fits? Write when inspiration strikes and find its place later. Grow your manuscript organically, idea by idea. In Scrivener, everything you write is integrated into an easy-to-use project outline. So working with an overview of your manuscript is only ever a click away, and turning Chapter Four into Chapter One is as simple as drag and drop. Need to refer to research? In Scrivener, your background material is always at hand, and you can open it right next to your work. Write a description based on a photograph. Transcribe an interview. Take notes about a PDF file or web page. Or check for consistency by referencing an earlier chapter alongside the one in progress. Once you're ready to share your work with the world, compile everything into a single document for printing, self-publishing, or exporting to popular formats such as Word, PDF, Final Draft or plain text. You can even share using different formatting, so that you can write in your favorite font and still satisfy those submission guidelines.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Scrivener videos

Scrivener vs Word: Review of What Scrivener Can Do For You

More videos:

  • Review - Ultimate Scrivener 3 Review
  • Review - Why I Think Scrivener is For Everyone (and why I like it so much)

Category Popularity

0-100% (relative to Zendesk and Scrivener)
Customer Support
100 100%
0% 0
Writing Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Markdown Editor
0 0%
100% 100

User comments

Share your experience with using Zendesk and Scrivener. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Scrivener

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Scrivener Reviews

11 Best Scrivener Alternatives
The app’s interface looks similar to Scrivener, but you get a different experience based on your level and interests. Scrivener’s learning curve is designed for intermediate or higher levels of writers, but Ulysses makes it easier by offering tutorials along with its features.
7 Best Scrivener Alternatives
This writing tool is a Scrivener alternative that is similar to a Scrivener. The appearance of the user interface is identical to Scrivener but a little bit more modern.
5 Free Scrivener Alternatives to Manage Writing Projects
Ask most experts what the best novel writing software is, and they’ll usually tell you Scrivener. It’s also a popular tool for organizing research for most writing projects, although it’s not free. While they’re not always as robust, free Scrivener alternatives help you accomplish similar results without any fees. For students, full-time writers, and even freelancers, these...
9 Scrivener Alternative Tools: Overview, Pros, And Cons
No direct import from Scrivener: Ulysses doesn’t handle Scrivener files, at least not directly. You have to export your content as MultiMarkdown files in Scrivener first, click Save, and drag the .mmd file into Ulysses’ library.
17 Top Evernote Alternatives for Note-Taking for 2019
If your notes have anything to do with any type of writing: outlines, notes on drafts, brain dumps on story ideas, blog posts, scripts, essays, anything like that—you should migrate all of it to Scrivener.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Scrivener mentions (0)

We have not tracked any mentions of Scrivener yet. Tracking of Scrivener recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Scrivener, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Manuskript - Open-source tool for writers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

iA Writer - Minimal Design, Maximum Focus

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

yWriter - Free writing software designed by the author of the Hal Spacejock and Hal Junior series. yWriter6 helps you write a book by organising chapters, scenes, characters and locations in an easy-to-use interface.