Software Alternatives, Accelerators & Startups

Zendesk VS Hasura

Compare Zendesk VS Hasura and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Hasura logo Hasura

Hasura is an open platform to build scalable app backends, offering a built-in database, search, user-management and more.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Hasura Landing page
    Landing page //
    2023-10-21

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Hasura videos

Scott Tries Hasura - A Realtime GraphQL API Builder

More videos:

  • Review - Evaluating Hasura
  • Review - The founder of Hasura teaching me about Hasura - FUN!

Category Popularity

0-100% (relative to Zendesk and Hasura)
Customer Support
100 100%
0% 0
GraphQL
0 0%
100% 100
Help Desk
100 100%
0% 0
Realtime Backend / API
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Hasura

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Hasura Reviews

We have no reviews of Hasura yet.
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Social recommendations and mentions

Based on our record, Hasura seems to be a lot more popular than Zendesk. While we know about 117 links to Hasura, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Hasura mentions (117)

  • Serious flaws in SQL – Edgar F. Codd (1990)
    > 2. ORMs do not hide SQL nastiness. This is certainly true! I mean: ORMs are now well known to "make the easy queries slightly more easy, while making intermediate queries really hard and complex queries impossible". I think the are of ORMs is over. It simply did not deliver. If a book on SQL is --say-- 100 pages, a book on Hibernate is 400 pages. So much to learn just to make the easy queries slightly easier to... - Source: Hacker News / about 2 months ago
  • The Many Ways Not to Build an API
    Another strategy is to model access control declaratively and enforce it in the application layer. ZenStack (built above Prisma ORM) and Hasura are good examples of this approach. The following code shows how access policies are defined with ZenStack and how a secured CRUD API can be derived automatically. - Source: dev.to / 3 months ago
  • The 2024 Web Hosting Report
    Today, this ecosystem is going strong with new providers like Hasura, AppWrite and Supabase powering millions of projects. There are a few reasons people choose this style of hosting, especially if they are more comfortable with frontend development. BaaS lets them set up a database in a secure way, expose some business logic on top of the data, and connect via a dev-friendly SDK from their app or website code to... - Source: dev.to / 4 months ago
  • Ask HN: Is There a Zapier for APIs?
    Hi! If you’ve ever thought about something like using GraphQL for something like this.. You might like Hasura. (Obligatory I work for Hasura) We’ve got an OpenAPI import and you can setup cron-jobs or one-off jobs and do things like load in headers from the environment variables to pass through. There isn’t currently an easy journey for chaining multiple calls together without writing any code at all, but you can... - Source: Hacker News / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hasura.io — Hasura extends your existing databases wherever it is hosted and provides an instant GraphQL API that can be securely accessed for web, mobile, and data integration workloads. Free for 1GB/month of data pass-through. - Source: dev.to / 4 months ago
View more

What are some alternatives?

When comparing Zendesk and Hasura, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Supabase - An open source Firebase alternative

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GraphQL Playground - GraphQL IDE for better development workflows

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GraphQl Editor - Editor for GraphQL that lets you draw GraphQL schemas using visual nodes