Zendesk Reviews

Foswiki Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Foswiki mentions (4)

• Making a Company Directory

  Use FOSWiki. It's best suited for a corporate intranet, but has a learning curve. Source: over 1 year ago

• Software for an organization, think 'teams' and 'sharepoint'

  The best software around is FOSWiki, which is an enterprise wiki with numerous plugins, eg for taking meeting notes, setting up workflows, searching, appending files to wiki pages, etc. The only drawback is that it comes as a blank page, but there are foswiki consultants available for this job. Source: about 2 years ago

• Does anyone else create cooking "plans" before a large meal? What's that called?

  I host my own instance of https://foswiki.org/ on my home linux box. Source: over 2 years ago

• Recommendations: Standard Compliance Audit software

  Use an enterprise wiki with forms and workflows. A lot of work to customise the system, but if you use FOSwiki, you can use pattern matching queries to extract the standards from the text of a page (eg from documentation), having the advantage that whenever you edit the documentation, the standards (and questions) change automatically ;-) You should think about versioning, though. Source: almost 3 years ago