Software Alternatives & Reviews

Zendesk VS TiddlyWiki

Compare Zendesk VS TiddlyWiki and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

TiddlyWiki logo TiddlyWiki

a non-linear personal web notebook
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • TiddlyWiki Landing page
    Landing page //
    2023-07-23

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

TiddlyWiki videos

TIddlyWiki Tutorial 01 - Installing Tiddlywiki and Creating Your First Tiddler

More videos:

  • Review - Intro to TiddlyWiki
  • Review - TiddlyWiki: Non Linear Note Taking Platform

Category Popularity

0-100% (relative to Zendesk and TiddlyWiki)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
Help Desk
100 100%
0% 0
Knowledge Base
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and TiddlyWiki

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

TiddlyWiki Reviews

  1. A great app yet a bit complicated

    Not too far ago, I invested several days into "mastering" and tuning TiddlyWiki. It was an interesting experience. I loved it on the whole and felt very enthusiastic about using it store all my knowledge. It's super flexible and use of tags, filters and macros make it unique. However, it's a bit complicated for mass adoption. Also, the extended use of its powerful features may make your computer tangibly slow.

    That's why I found "Obsidian", that's what I'm using today to store my knowledge.

    🏁 Competitors: Obsidian.md
    👍 Pros:    Very flexible|Browser based
    👎 Cons:    High learning curve|Could be slow

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
With its support for non-linear note-taking, TiddlyWiki proves to be a versatile tool for various information management tasks. However, it is worth noting that the unique structure of TiddlyWiki may present a slight learning curve for new users, and the single-file model might be slightly less efficient when handling very large datasets.
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
TiddlyWiki is one of the many Wiki Software for Linux. But it is unique because it is a non-linear notebook. So you can use it to create your regular notes, organizing your task, even for brainstorming. Individual pages in TiddlyWiki are known as a tiddler. It has options to create and customize your tiddlers with dropdown menus.
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
TiddlyWiki has been my favorite wiki on this list, It is an open-source portal one-file wiki that does not even require install. Despite its simple use and look, it has a rich list of features, plugins, and themes.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
A non-linear notebook for collecting, structuring, organizing, and sharing complex information, TiddlyWiki is the brainchild of software developer Jeremy Rustom. This wiki software is ideal for recording information and keeping it organized so that it’s easily accessible even after years. Want to take notes, keep a journal, or manage tasks? Whatever it is, TiddlyWiki helps...
11 Best Note-Taking Apps to Help You Stay Organized at Productive in 2021
TiddlyWiki is like your own personal Wikipedia, a digital knowledge base where you can keep a journal, manage to-do lists and organize documentation. It’s a large HTML file that you save locally and can access from any web browser. To allow for further customization, TiddlyWiki offers a library of plugins, created by users.
Source: builtin.com

Social recommendations and mentions

Based on our record, TiddlyWiki seems to be a lot more popular than Zendesk. While we know about 180 links to TiddlyWiki, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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TiddlyWiki mentions (180)

  • Ask HN: Looking for lightweight personal blogging platform
    Tiddlywiki might be interesting. https://tiddlywiki.com/. - Source: Hacker News / 3 months ago
  • Software suggestions
    I use TiddlyWiki. It's a portable editable wiki that doesn't require a web server or web hosting. You open it from your computer, edit it, and save it. You get all of the linking that you'd expect to see in a wiki, and it's super readable and easy to use. Source: 5 months ago
  • PWAs can now access the file system on desktop and both Android and iOS
    Hopefully, this will make it much easier for software like tiddlywiki [1] where the idea is to be as self-contained as possible. It has depended on various mechanisms to save changes to disk, but this may lower the threshold to use it and feel more streamlined [1] https://tiddlywiki.com. - Source: Hacker News / 7 months ago
  • BASIC Anywhere Machine
    It is a single-HTML-file TiddlyWiki instance that runs in a web browser (offline as well as online), meant to be downloaded and stored wherever suits you best. Everything that you see when working in BASIC Anywhere Machine (everything that makes "BAM" work as an IDE and all BASIC programs) exist in the one HTML file. Source: 8 months ago
  • TiddlyPWA: putting TiddlyWiki on modern web app steroids
    TiddlyWiki still works as intended: https://tiddlywiki.com/#GettingStarted but there are so many different clients to run on. Mobile or Desktop ? What OS? What Browser? This effort https://val.packett.cool/blog/tiddlypwa/ is remarkable as the mobile side of saving is not as robust as on the desktop side of things and there is a scaling limit on performance as the number of tiddlers grows. Also the syncing between... - Source: Hacker News / 9 months ago
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What are some alternatives?

When comparing Zendesk and TiddlyWiki, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zim Wiki - Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images.