Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom should be more popular than Foswiki. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use FOSWiki. It's best suited for a corporate intranet, but has a learning curve. Source: over 1 year ago
The best software around is FOSWiki, which is an enterprise wiki with numerous plugins, eg for taking meeting notes, setting up workflows, searching, appending files to wiki pages, etc. The only drawback is that it comes as a blank page, but there are foswiki consultants available for this job. Source: about 2 years ago
I host my own instance of https://foswiki.org/ on my home linux box. Source: over 2 years ago
Use an enterprise wiki with forms and workflows. A lot of work to customise the system, but if you use FOSwiki, you can use pattern matching queries to extract the standards from the text of a page (eg from documentation), having the advantage that whenever you edit the documentation, the standards (and questions) change automatically ;-) You should think about versioning, though. Source: almost 3 years ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
WackoWiki - WackoWiki is a light and easy to install multilingual Wiki-engine.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
TiddlyWiki - a non-linear personal web notebook
Drift - A messaging app that helps you grow your business.