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Zendesk VS BetterHelp

Compare Zendesk VS BetterHelp and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

BetterHelp logo BetterHelp

Well, they say that you have one free week of consultation. I decided to go for it, why not?! After that week though, i decided to cancel my subscription becaus
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • BetterHelp Landing page
    Landing page //
    2021-08-28

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

BetterHelp videos

+ Add

An Honest BetterHelp.com Review

More videos:

  • Review - A Psychologist Weighs in on the Youtube + BetterHelp Controversy
  • Review - I Tried Online Counselling For A Month... *Very Nervous* | BetterHelp Review

Category Popularity

0-100% (relative to Zendesk and BetterHelp)

Zendesk

BetterHelp

Customer Support
100 100%
Customer Support
0% 0
Health & Wellness
0 0%
Health & Wellness
100% 100
Help Desk
100 100%
Help Desk
0% 0
Health
0 0%
Health
100% 100

User comments

Share your experience with using Zendesk and BetterHelp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and BetterHelp

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

BetterHelp Reviews

The Online Therapy Services We’d Use
Psychologists are unable to prescribe medication. For prescription meds, you need to connect with a healthcare provider capable of prescribing medication, such as a psychiatrist. Since psychiatrists tend not to provide therapy, most healthcare professionals suggest seeing both a psychiatrist and a psychologist if you (or your therapist) think you might benefit from...
Source: thewirecutter.com
The Top 5 Online Mental Health & Therapy On-Demand Services
Over time Betterhelp has also partnered with two of the other entries on our list to focus on teen counseling (through TeenCounseling.com) and couples counseling (through regain.us).When viewed in its totality, Betterhelp offers a wider range of price points, communication methods, and tailored services for teens, couples, and individuals than any other online therapy...
Source: onlinemedicalcare.org
8 Online Alternatives That Are Cheaper Than Traditional In-Person Therapy
BetterHelp wants to make counseling accessible, affordable and convenient, allowing you to get help anywhere at anytime. Within 24 hours of signing up, you are matched with a trained, licensed counselor who you can instant message, speak with over the phone or video conference. All methods are included in your membership at no additional cost.
Source: themighty.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

BetterHelp mentions (0)

We have not tracked any mentions of BetterHelp yet. Tracking of BetterHelp recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and BetterHelp, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

7 cups - Want to talk to someone now?

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Talkspace - Connect with a licensed therapist from the palm of your hand, and experience the most convenient, affordable way to improve your mental health. Start today.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MellowTalk - MellowTalk is a chat platform built on the kindness of strangers.

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