Software Alternatives & Reviews

Zendesk VS Absorb LMS

Compare Zendesk VS Absorb LMS and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Absorb LMS logo Absorb LMS

This cloud-based learning management system (LMS) empowers companies around the world to effectively deliver training. Built to facilitate engaging learning experiences, tap Absorb LMS to train internal employees, customers, partners and more.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Absorb LMS Landing page
    Landing page //
    2021-05-13

Engaging learner platform—Absorb LMS fosters deeper learner comprehension and retention. The intuitive platform supports multimedia content formats, responsive design, social learning, branded interfaces and more.

Reliable support—Count on award-winning 24/7/365 support from anywhere. You’ll always reach an Absorb employee if you need help. Plus, a dedicated Client Success Manager is also available to offer further support.

Actionable reporting—Prove ROI for your learning program with flexible, out-of-the-box reporting. Configure admin dashboards and schedule automated reporting to put critical data at your fingertips.

Robust security—Entrust your company’s safety to industry-leading experts. Absorb successfully completed the (SOC) 2 Type 2 examination for Security and Availability. Absorb also maintains the highest LMS compliance standards for data security and privacy protection (GDPR).

Modern mobile app—Empower learning, even without internet connection. The Absorb Learn mobile app maintains uniformity with the web LMS. Learners can train offline, then course progress automatically syncs when internet connection restores.

In-the-flow learning—Absorb Infuse enables you to seamlessly integrate training into your native systems and applications your learners are already using—embedding training directly into work flow.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Absorb LMS videos

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Category Popularity

0-100% (relative to Zendesk and Absorb LMS)
Customer Support
100 100%
0% 0
LMS
0 0%
100% 100
Help Desk
100 100%
0% 0
Online Learning
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Absorb LMS

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Absorb LMS Reviews

9 of the Best Lessonly Alternatives (Now Seismic)
Absorb LMS is a learning management system that offers an HTML5-based user interface that works well with companies’ various hardware platforms. This technology works on smartphones, tablets, and desktop computers. Absorb LMS gives self-guided lessons that have tasks, video, quizzes, documents, surveys, exams, and more. The learning materials enable users to access only the...
Source: www.continu.com
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
With Absorb LMS, you can create a course or a whole online school. And the most vital benefit of all this is that due to incredibly useful and yet simple functionality, you will also save lots of time. The user-friendly system saves lots of energy in the process of creating the course. It offers all the means for the creation of effective online courses, including:
Source: uteach.io
10 Best Moodle Alternatives You Should Discover Right Now
Absorb LMS is an award-winning cloud LMS for business. It brings together progressive technology and excellent customer service in the LMS. If you want to continuously engage your learners, ensure retention, and elevate your training programs, Absorb LMS is the go-to solution.
15 Best Learning Management Systems (LMS of the Year 2020)
Large Scale Organizations: Edmodo LMS, Moodle LMS, eFront LMS, Absorb LMS, Joomla LMS, SkyPrep LMS are best suited for large scale organizations as these come up with an enterprise version which is of high cost and provide extra advanced features which prove to be essential and require a specific team to handle such operations and thereby budget problem is also not there.
The 20 Best Learning Management Systems Software (2018 Update)
Absorb LMS advertises ease of use as its strongest selling point and with good reason. Its nicely laid out interface makes complete sense from the very first look. They pledge on delivering an easy to use platform, focusing on the smart design of complex interactions. This reflects on tools, that are here for you not just for the beginning but throughout your collaboration.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Absorb LMS mentions (0)

We have not tracked any mentions of Absorb LMS yet. Tracking of Absorb LMS recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Absorb LMS, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Talent LMS - A super-easy, cloud LMS to train your employees, partners, customers or students.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Docebo - Docebo Learning Management System is the best cloud LMS system on the market for online training. AICC SCORM xAPI compliant. Mobile elearning platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!