Software Alternatives & Reviews

Zencastr VS Zendesk

Compare Zencastr VS Zendesk and see what are their differences

Zencastr logo Zencastr

High Fidelity Podcasting

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Zencastr Landing page
    Landing page //
    2023-09-28
  • Zendesk Landing page
    Landing page //
    2024-05-06

Zencastr videos

Zencastr Review - How We Record High-Quality Podcast Audio (Zencastr Features, Pricing, Experience)

More videos:

  • Review - Zencastr vs Cast - In-Depth Comparison and Review
  • Tutorial - Zencastr Review & Tutorial for Podcasting

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Zencastr and Zendesk)
Podcast Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Podcast Hosting
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zencastr and Zendesk

Zencastr Reviews

The Best Alternatives To Zoom For Remote Meetings
Zencastr is technically a web-based podcasting service and doesn’t do video calls, but it’s excellent for conference calls. Amid the COVID-19 outbreak, Zencastr is lifting its restrictions on group size and recording limits. Free users can now host calls with unlimited users and unlimited recording time (normally only three users per call and 8 hours of recording time per...

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zencastr should be more popular than Zendesk. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zencastr mentions (31)

  • I’m trying to make a podcast with my Dad remotely
    Reason I am asking is because while Zoom can do what you ask, in the free version there is a limit to 45min. Instead I'd recommend https://zencastr.com/ which is designed for what you want to do. Source: about 1 year ago
  • Huge boost in downloads after switching from Buzzsprout to Zencastr?
    At Zencastr we count downloads compliant with IAB standards. We are currently working on getting officially certified by a third-party and so we haven't included this in our marketing yet. If you send me the link to your show page on zencastr.com, we can take a look to see if anything weird might be going on. josh@zencastr.com. Source: about 1 year ago
  • I’m not being brought back for season 2 of a podcast because “since we are switching to video format, we no longer need an audio editor”
    Zencastr is a good option For recording video and multi channel decent quality audio locally on a guest’s computer while using a voip service. Source: over 1 year ago
  • I think we need simpler end-to-end tools. Anybody else had this issue?
    Zencastr.com and alitu.com do recording + hosting but lack website creation or any form of marketing. Source: over 1 year ago
  • Best Zoom alternative for online recording?
    This tool claims to be a podcasting-focused solution, not a video conferencing tool like some on our list. Zencastr is the ultimate all-in-one podcasting platform that allows you to record, edit, distribute and monetise shows from the same place. Source: over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Zencastr and Zendesk, you can also consider the following products

Riverside.fm - 🎙 Easily to record remote podcasts and video interviews that look and sound like they were recorded in a professional recording studio.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SquadCast.fm - Remote Interviews for Professional Podcasters 🎙️✨🎙️

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Anchor.fm - Record bite-sized podcasts that anyone can join ⚓

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!