Software Alternatives & Reviews

Zendesk VS Riverside.fm

Compare Zendesk VS Riverside.fm and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Riverside.fm logo Riverside.fm

🎙 Easily to record remote podcasts and video interviews that look and sound like they were recorded in a professional recording studio.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Riverside.fm Landing page
    Landing page //
    2023-09-22

​​Riverside is a remote podcast and video recording platform that enables local recording of audio and 4K video tracks independent of internet connection. Riverside helps world famous podcasters, content creators and companies like Guy Raz, Gary Vaynerchuk, New York Times & Spotify to record high quality content without the need of a physical studio. Our solution offers different roles such as producer, host and guest to give teams and organizations maximum control over their content creation process.

Riverside.fm

$ Details
paid Free Trial $9.0 / Monthly
Platforms
Browser Android Google Chrome iPhone iOS
Release Date
2020 March

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Riverside.fm videos

Demo video Riverside.fm

More videos:

  • Tutorial - How to make a podcast with Riverside.fm

Category Popularity

0-100% (relative to Zendesk and Riverside.fm)
Customer Support
100 100%
0% 0
Podcast Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Podcast Hosting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Riverside.fm

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Riverside.fm Reviews

We have no reviews of Riverside.fm yet.
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Social recommendations and mentions

Based on our record, Riverside.fm seems to be a lot more popular than Zendesk. While we know about 71 links to Riverside.fm, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Riverside.fm mentions (71)

  • Introducing the Mycelium Network Junior Developer Hour
    Every two weeks on a Wednesday at 5 PM UTC I will host an hour-long live stream across YouTube, Twitch, LinkedIn, and X using Riverside.fm. I will invite another mentor to join me for the stream, but most importantly, I invite junior developers to join the stream. - Source: dev.to / 5 days ago
  • correcting misspelled/misheard AI generated transcripts
    Hello! I haven't been able to find any information on whether this is possible, and if it is - how to do it. Is there a way to correct the misspelled names of people or just straight up wrong words that were AI transcribed on riverside.fm? Source: 8 months ago
  • What software to use for recording podcast?
    If you look for something easy to handle and to record remote interviews I like riverside.fm. Source: 12 months ago
  • Instructions for interview guests
    I'm a happy riverside.fm user, have published 13 episodes so far, and do simultaneous audio/video with a remote co-host and have had as many as two additional guests on. Source: about 1 year ago
  • Can anbody identify what software this video podcaster is using?
    That looks like all post production with a video editor. Nothing really special there like you would see on riverside.fm or streamyard. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Riverside.fm, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zencastr - High Fidelity Podcasting

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Anchor.fm - Record bite-sized podcasts that anyone can join ⚓

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SquadCast.fm - Remote Interviews for Professional Podcasters 🎙️✨🎙️