Software Alternatives, Accelerators & Startups

Yoast VS Freshdesk

Compare Yoast VS Freshdesk and see what are their differences

Yoast logo Yoast

Yoast offers plugins to improve SEO and optimize web sites and blogs.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Yoast Landing page
    Landing page //
    2023-09-29
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Yoast videos

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Yoast and Freshdesk)
Surveys
100 100%
0% 0
Customer Support
0 0%
100% 100
Tool
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yoast and Freshdesk

Yoast Reviews

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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Yoast might be a bit more popular than Freshdesk. We know about 13 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Yoast mentions (13)

  • Wordable Alternative
    SEO Suggestions - Checks all the necessary SEO suggestions as similar to Yoast or RankMath, including focus keyword placement in the title, content, keyword density, content readability, alt text in images, meta descriptions, and all the necessary SEO best practices, and suggests corrections. - Source: dev.to / about 1 month ago
  • 2024 Google SEO Checklist: A List of Tips for Website Optimization
    If your CMS is WordPress, please install and configure SEO plug-ins (common ones include Yoast SEO, All in One SEO for WordPress, etc.);. Source: 7 months ago
  • SEO tool recommendations?
    As you will be posting blogs, most likely you will be using WordPress. Someone has already recommended Yoast SEO. I use it too, though some say that it affects page speed. Other recommended plugins are All in one SEO and Rank Math SEO. There are some simple ones, e.g. SEO Meta Description AI that uses AI to analyze page/post content and generate respective SEO meta description tag. Source: about 1 year ago
  • A Plugin Stack For a Successful WordPress Website
    Yoast – An essential SEO plugin that helps you optimize your website’s content, ensuring better visibility in search engine results. Source: about 1 year ago
  • Landing new/bigger business clients
    I learned a lot online. I read the blog and articles at yoast.com. I installed the yoast app in my WordPress installation. Then I just wrote articles and optimize it for the keywords. Also, having Google reviews on my site helps. Last year I had 150 prospects. This year I am on track for the same. Source: over 1 year ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Yoast and Freshdesk, you can also consider the following products

Wordfence - Comprehensive security plugin for WordPress.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WP Rocket - WP Rocket offers a caching plugin for Wordpress.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jetpack - Jetpack offers SEO and security plugins for Wordpress.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!