Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than xournal. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Please note that the original app was Xournal [1]. The one you link is a rewrite of the orignal (in C++) and is called Xournal++. [1] https://xournal.sourceforge.net/. - Source: Hacker News / about 2 months ago
I do the using Xournal [1] which is tailor-made for creating annotations. It leaves the PDF as is, saving your edits to a sidecar file (*.xoj) which when loaded pulls in the original PDF. It exports edited documents to 'real' PDFs with selectable text etc. [1] https://xournal.sourceforge.net/ (packaged by most distributions). - Source: Hacker News / over 1 year ago
If you don't mind the signature being raster (not vector), I've used Xournal for this in the past. It's extremely lightweight and easy. Just open the PDF file with Xournal, draw the signature, and then export it to PDF (Control + E). This will not rasterise the PDF itself (to the best of my knowledge), but rather just superimposes a layer containing your signature on top of the original PDF. Source: about 2 years ago
Xournal++ exists since 2013. Maybe you typoed and by your comment about abandoning you were referring to Xournal without the ++? The Xournal website even suggests to try Xournal++. Source: over 2 years ago
Xournal works pretty well for me on GNU/Linux. You just have to turn on the "Legacy PDF Export" option. Source: almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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