Software Alternatives & Reviews

X (Twitter) VS Intercom

Compare X (Twitter) VS Intercom and see what are their differences

X (Twitter) logo X (Twitter)

Connect with your friends and other fascinating people. Get in-the-moment updates on the things that interest you. And watch events unfold, in real time, from every angle.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • X (Twitter) Landing page
    Landing page //
    2023-04-08
  • Intercom Landing page
    Landing page //
    2023-07-05

X (Twitter) videos

Twitter is still not a nice place: Year in Review

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to X (Twitter) and Intercom)
Social Networks
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Network
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using X (Twitter) and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare X (Twitter) and Intercom

X (Twitter) Reviews

  1. Pretty nice app to share and to see how the people share the thoughts here

    👍 Pros:    Straightforward|Easy user interface|Information is easily accessible
    👎 Cons:    Can't attach a video file to your post

Alternatives to Deferendum
Facebook, Twitter, Reddit, and Quora: While these social media platforms provide opportunities for discussion and debate, Deferendum offers a more structured approach to group decision-making. Deferendum allows members to focus on specific problems and solutions, and provides a transparent process for voting and decision-making.
Source: deferendum.com
If You Want to Leave Twitter Because of Elon Musk, These Are Your Options
The most obvious Twitter replacement is probably Mastodon, a decentralized series of social networking sites that are, in form and function, the most similar to Twitter. The one big difference is that instead of just one Twitter, it’s more like a network of Twitters that can interact with each other but don’t necessarily have to. It’s theoretically possible to be a part of...
Source: www.vice.com
39 Best LuckyCrush Alternatives | Connect with Random People Online
Flinch is an application created and published by Krush Technology LLC. This application is very addictive, we must tell you that! It is a video chat platform that is based on new technology. The application itself pairs the users with the highest quality of video chat and works on the latest emotion analytics technology for the pairing procedure. Well, that sounds impressive.
The Top Social Networking Sites People Are Using
Twitter has changed dramatically over the years, and today it's criticized a lot for going the way of looking and functioning almost exactly like Facebook. Besides Twitter Card integration, which now makes it easy to share all sorts of multimedia content in tweets, you can expect to see algorithmic timelines coming to Twitter as well.
Top 15 Most Popular Social Networking Sites and Apps [February 2018]
Twitter reported 336 million active monthly users in its last quarterly report. Twitter also managed to post its first-ever quarterly profit.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, X (Twitter) seems to be a lot more popular than Intercom. While we know about 883 links to X (Twitter), we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

X (Twitter) mentions (883)

  • A startup built BY the public
    If you like it, don't hesitate to follow my on X 😊. Source: 5 months ago
  • Helpful Book
    If you have faith in my comics be a disciple of me and follow on X insta or FB . Thank you and God bless. Source: 5 months ago
  • Significant Guidelines All Programmers Should Adhere To
    Connect with me via Twitter / Instagram / Github & subscribe to my Youtube Channel. - Source: dev.to / 5 months ago
  • NHL Betting and Picks - 11/25/23 (Saturday)
    If you like this pick, follow me on Twitter for more! BOL if tailing! Source: 5 months ago
  • 5 Docker Extensions to make your development life easier
    Thanks for reading. Follow me on Twitter for more cookies :). - Source: dev.to / 6 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing X (Twitter) and Intercom, you can also consider the following products

Facebook - Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mastodon - Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Reddit - Reddit gives you the best of the internet in one place. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you.

Drift - A messaging app that helps you grow your business.