Software Alternatives, Accelerators & Startups

Working Copy VS Userback

Compare Working Copy VS Userback and see what are their differences

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Working Copy logo Working Copy

The powerful Git client for iOS

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Working Copy Landing page
    Landing page //
    2023-09-23
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Working Copy

Pricing URL
-
$ Details
-
Platforms
-

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Working Copy features and specs

  • User Interface
    Working Copy features an intuitive and user-friendly interface that makes navigating through repositories, committing changes, and pushing updates seamless even for beginners.
  • File Management
    It offers robust file management capabilities, allowing users to easily view, edit, and manage files directly within the app, a crucial feature for developers on the go.
  • Integration
    Working Copy integrates well with other iOS apps and services, enabling smooth workflow transitions between different tools and platforms.
  • Support for Multiple Repositories
    The app supports multiple repositories, which is beneficial for developers who work on various projects simultaneously.
  • Offline Capabilities
    Working Copy allows users to work offline with local repositories, syncing changes when back online, enabling productivity in environments without internet access.
  • SSH Key Management
    It includes robust SSH key management, ensuring secure and streamlined authentication for remote repository access.

Possible disadvantages of Working Copy

  • Cost
    While the basic features are free, some advanced functionalities require a paid subscription, which might be a drawback for budget-conscious users.
  • Learning Curve
    Despite its user-friendly interface, the abundance of features can be overwhelming for new users, leading to a steep learning curve.
  • Limited Platform
    The app is available exclusively for iOS, which restricts accessibility for developers who use other platforms like Android or Windows.
  • Performance with Large Repositories
    Some users report performance issues when handling very large repositories, affecting the app's efficiency in such scenarios.
  • Editing Capabilities
    While it offers basic editing functionalities, Working Copy lacks some of the more advanced code editing features found in dedicated code editors.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Working Copy

Overall verdict

  • Yes, Working Copy is considered a good app for developers who need a mobile solution for managing Git repositories. Its reliability and feature set make it a vital tool for those who prefer or need to work from iOS devices.

Why this product is good

  • Working Copy is highly regarded for its robust Git support on iOS devices, offering a wide range of features that facilitate efficient version control. It supports various Git operations like cloning, committing, pushing, and pulling straight from an iPhone or iPad. The app is praised for its intuitive user interface, seamless integration with cloud services, and its efficient use of device capabilities, making it a powerful tool for developers who need to manage their repositories on the go.

Recommended for

  • Developers who frequently work on Git repositories and need mobile access.
  • iOS users who require a robust version control tool.
  • Teams that collaborate on projects remotely and move between desktop and mobile environments.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Working Copy videos

Using Git on iPad with Textastic and Working Copy

More videos:

  • Review - Obsidian: Capture on iOS with Drafts and Working Copy - Effective Remote Work

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Working Copy and Userback)
Git
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Code Collaboration
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Working Copy and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, Working Copy should be more popular than Userback. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Working Copy mentions (18)

  • 37signals Introduces Once โ€“ One time payment software
    Even better is the licensing model where you can keep using the version as-is after the subscription ends. You just don't get any new features. It's even possible to do on iOS, as Working Copy [0] is doing it. (You also get all the bug fixes and stuff, only new features are behind a flag that requires you to purchase another year of updates. I would also argue that Working Copy specifically is too cheap, but I... - Source: Hacker News / almost 3 years ago
  • How I set up an almost fully automatic free Sync between Win, Android, iOS using Git.
    Yeah, Working Copy is a proper Git front-end which helps do safe syncing, via features such as:. Source: over 3 years ago
  • [Newbie] How could I prevent git conflicts and make this system better?
    So I have a laptop and a iPhone. On laptop I have the Obsidian.md desktop app, on iPhone I have the app and Working Copy app too. This is all for syncing my notes. Source: over 3 years ago
  • Show HN: Jot: Rapid note management for the terminal, inspired by Obsidian
    > It uses the same format of storage as Obsidian... Can Obsidian and Jot co-mingle in the same vault? I use Obsidian and am very happy with the git plugin[0] and Working Copy(iOS)[1] for keeping things automatically synced between my phone and desktop(s). Often I find myself dumping notes into random places from the terminal; feeding markdown via pipes. But I then have to remember to collect these artifacts and... - Source: Hacker News / almost 4 years ago
  • Are there any good git viewers/browsers for iOS?
    This is the only one I've heard people use: https://workingcopyapp.com/. Source: almost 4 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Working Copy and Userback, you can also consider the following products

CodeHub - CodeHub is the most complete, unofficial, client for GitHub on the iOS platform.

Marker.io - Visual feedback and bug reporting tool for websites

Git2Go - The Git client for iPhone and iPad you always wanted

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Diff So Fancy - Make Git diffs look good

BugHerd - BugHerd: The Website Feedback Tool for Agencies