Workato
Zapier
MuleSoft Anypoint Platform
Boomi
Jitterbit
tray.io
Make.com
Integrator.io iPaaS by Celigo
ClearFeed
Spoke.ai
theGist
Slackmin
Crisp Chat
Zendesk
Desku.io
Slaask
ClearFeed converts Slack channels into a HelpDesk. It converts requests from many channels and users into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.
We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack.
Workato ClearFeedWorkato is recommended for medium to large businesses looking for a comprehensive integration solution, IT teams aiming to reduce manual processes, and organizations that want to empower business users to create their own automations while maintaining IT oversight.
Based on our record, ClearFeed seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I founded ClearFeed, a platform that helps teams provide support by integrating Slack with other tools. While ClearFeed offers extensive functionalities, I wanted to create something lightweight and focused, allowing teams to resolve conversations within Slack much faster. Here are some scenarios where interacting with tools within Slack proves to be incredibly useful:. - Source: dev.to / over 1 year ago
Cons: - managing a lot of Slack channels presents some unique problems. (making sure all key customers are invited, key internal stakeholders are added, managing lifecycle (prospect -> customer -> churn) etc.) - Slack's threads and tendency to have non-threaded discussions also present unique problems (makes it harder to keep track of things) - not everyone wants to come on Slack Connect. (while we haven't hit... Source: over 2 years ago
Hey, OP. Iโd love to help you out make these videos. I work at ClearFeed as their visual design head and we barely spend any money on explainer videos and yet it has helped us with conversions. Source: about 3 years ago
Does your team struggle with Slack sprawl and managing requests across lots of channels? Over the last 2 years we have been building a solution to help companies manage customer and employee requests more efficiently on Slack. I'm thrilled to share that ClearFeed is now live on Product Hunt! This is a big moment and your support would be invaluable in making this launch a success. Source: about 3 years ago
Yes. We use our own product https://clearfeed.ai to do this (and so do all our customers). Source: about 3 years ago
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Spoke.ai - Spoke is the Priority Inbox for Builders. Reduce information overload, prioritize your work, get instant context and level up core workflows with AI.
MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.
theGist - Summarize Slack with generative AI
Boomi - The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.
Slackmin - Slack superpowers for business ops