Wit.ai VS Zoho Desk

Wit.ai Reviews

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Wit.ai mentions (23)

• LLM for chatting and command recognition

  Hello everyone, new to LLMs. I am working on my thesis project. The whole idea is to create a mixed reality voice assistant that can control some devices in a room and you can have with it a more intelligent conversation compared to other voice assistants(Alexa,Google, etc.). I thought initially to use wit.ai for the extraction of commands and if it's not a recognized command to send a request to a chatgpt API.... Source: 5 months ago

• Properly sending a wav file via post request

  I can't find anything wrong with the code you posted. It is possible that wit.ai is expecting some default header that Unity is not sending (and that you are not setting). Source: about 1 year ago

• Sample VR AI NPC Project (Godot 3.5.x) - Project files on Github, link below

  Even though this was made for VR hopefully the scripts for wit.ai and GPT will be helpful to anyone who wants to explore this topic and doesn't know where to start. Source: about 1 year ago

• Show HN: Using GPT-3 and Whisper to save 40% of doctors’ time

  Hey HN, We're Alex, Martin and Laurent. We previously founded [Wit.ai](http://wit.ai/) (W14), which we sold to Facebook in 2015. Since 2019, we've been working on Nabla (https://www.nabla.com), an intelligent assistant for health practitioners. When GPT-3 was released in 2020, we investigated it's usage in a medical context[0], to mixed results. Since then we’ve kept exploring opportunities at the intersection of... - Source: Hacker News / about 1 year ago

• Instance type or cost for an NLP server?

  Thank you, that's helpful except that currently we're not running our own server. I'm currently using wit.ai for NLP which is a web API service provided by Meta. I'm trying to budget for what it would cost to roll out our own on a private cloud. Source: about 1 year ago

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago