Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Wit.ai should be more popular than Freshdesk. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hello everyone, new to LLMs. I am working on my thesis project. The whole idea is to create a mixed reality voice assistant that can control some devices in a room and you can have with it a more intelligent conversation compared to other voice assistants(Alexa,Google, etc.). I thought initially to use wit.ai for the extraction of commands and if it's not a recognized command to send a request to a chatgpt API.... Source: 5 months ago
I can't find anything wrong with the code you posted. It is possible that wit.ai is expecting some default header that Unity is not sending (and that you are not setting). Source: about 1 year ago
Even though this was made for VR hopefully the scripts for wit.ai and GPT will be helpful to anyone who wants to explore this topic and doesn't know where to start. Source: about 1 year ago
Hey HN, We're Alex, Martin and Laurent. We previously founded [Wit.ai](http://wit.ai/) (W14), which we sold to Facebook in 2015. Since 2019, we've been working on Nabla (https://www.nabla.com), an intelligent assistant for health practitioners. When GPT-3 was released in 2020, we investigated it's usage in a medical context[0], to mixed results. Since then we’ve kept exploring opportunities at the intersection of... - Source: Hacker News / about 1 year ago
Thank you, that's helpful except that currently we're not running our own server. I'm currently using wit.ai for NLP which is a web API service provided by Meta. I'm trying to budget for what it would cost to roll out our own on a private cloud. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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