When2Meet Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

When2Meet mentions (6)

• How to Have a Successful College Experience (tailored to freshmen but all are welcome to read!)

  · Know how to handle group projects. Whenever you can, work with 1-2 people you trust, as coordinating meetings with fewer people is easier and it's less likely you'll have to deal with a terrible group member. Make a group chat with all members soon after the project is assigned to plan responsibilities and a list of deadlines. Even if you don't get to work yet, having these expectations upfront will help later... Source: almost 2 years ago

• [Static] [LFM] [Aether] [UWU] [4 of 8] [Need 3 DPS, 1 Tank]

  This is a unique situation, this group will be perfect for you if your schedule changes weekly due to work. Every Saturday I will put up a calendar from when2meet.com (here's an example of what one would look like: https://www.when2meet.com/?13707207-P379a). Source: over 2 years ago

• If any of you schedule games like this, you are the sole reason I want to rip my hair out every time I prep for sessions. I'm red (DM) player is black. You have no idea how bad these guys are at keeping a schedule straight.

  If you want to try to set it up online, I highly recommend when2meet.com, can set up good times by date or day and get real specific. Source: about 3 years ago

• Project Question

  I'm looking to create a clone of the website when2meet.com for a project. Can anyone help me with where to start and how I should go about doing this? Thank you in advance. Source: about 3 years ago

• Is it wrong of me to expect communication from my players?

  Personally I have not used meetme.com before, but I do use when2meet.com quite often. It lets you select the days you want to look at (maybe giving them a 2 week range) and you each fill out what times on those days you are available. Then give them a deadline to have their info input, maybe 3 days as it shouldn't take more than 5 minutes. Source: about 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago