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When I Work VS WageWorks

Compare When I Work VS WageWorks and see what are their differences

Insightful.io
The precision Work Intelligence for actionable bottom line impact and #1 workforce analytics software that shows how work actually happens: get real-time and historical data, understand productivity at every level, track AI adoption across your org. sponsored
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

When I Work logo When I Work

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

WageWorks logo WageWorks

WageWorks provides consumer-directed benefits for pretax commuter and health accounts.
  • When I Work Landing page
    Landing page //
    2021-07-30
  • WageWorks Landing page
    Landing page //
    2022-12-17

When I Work features and specs

  • User-Friendly Interface
    When I Work offers a clean, intuitive interface that both employers and employees find easy to navigate, making scheduling and communication straightforward.
  • Mobile Accessibility
    The mobile app allows employees to check schedules, request time off, and communicate from anywhere, enhancing flexibility and accessibility.
  • Efficient Scheduling
    Automated scheduling features help managers save time by quickly creating and adjusting schedules based on employee availability and business needs.
  • Time Tracking Integration
    When I Work integrates time tracking and attendance, simplifying payroll processes and ensuring accurate timekeeping.
  • Employee Management
    The platform supports streamlined employee management with tools for communication, task assignment, and shift reminders.

Possible disadvantages of When I Work

  • Cost
    While powerful, When I Work can be relatively expensive, especially for smaller businesses with tight budgets.
  • Limited Customization
    Some users have reported that the software offers limited customization options for specific business needs and scheduling intricacies.
  • Learning Curve
    Although generally user-friendly, some features may have a learning curve for new users, particularly those who are not tech-savvy.
  • Customer Support
    While adequate, some users have experienced delays or difficulties in getting timely support from the customer service team.
  • Feature Limitations in Basic Plan
    The basic plan may not include all the advanced features, requiring an upgrade to access the full range of functionalities.

WageWorks features and specs

  • Tax Savings
    WageWorks helps employees save on taxes by allowing pre-tax deductions for eligible expenses such as healthcare, dependent care, and commuting costs.
  • Convenience
    The platform offers easy online account management and mobile app access, making it simple for users to submit claims and track expenses.
  • Wide Range of Eligible Expenses
    WageWorks covers a variety of expenses including healthcare, dependent care, and transportation, providing comprehensive support for various needs.
  • Employer Integration
    WageWorks integrates seamlessly with employers' payroll and benefits systems, making it easy for companies to offer and manage employee benefits.
  • Customer Support
    The platform provides robust customer support services, including FAQs, user guides, and live assistance to help users navigate the system.

Possible disadvantages of WageWorks

  • Fees
    Some users may find the fees associated with WageWorks services to be high, which could offset the tax savings benefits.
  • Complex Claim Process
    The process for submitting and getting claims approved can be complex and time-consuming, potentially causing frustration for users.
  • Limited Availability
    Not all employers offer WageWorks as a benefit option, which can limit access for some employees.
  • Customer Service Issues
    Some users report experiencing difficulties with customer service, including long wait times and unhelpful responses.
  • Confusing Rules and Regulations
    Navigating the rules and regulations around eligible expenses can be confusing, requiring users to carefully manage their spending to qualify for reimbursements.

Analysis of When I Work

Overall verdict

  • When I Work (wheniwork.com) is generally considered a good scheduling and workforce management tool.

Why this product is good

  • When I Work is praised for its user-friendly interface, ease of scheduling, and communication features that streamline shift management. It offers time tracking, team messaging, and integration capabilities to assist in simplifying workforce operations.

Recommended for

    When I Work is recommended for small to medium-sized businesses looking for an efficient and intuitive platform to manage employee schedules, track time, and facilitate communication between team members. It is particularly useful for industries such as retail, healthcare, hospitality, and restaurant services where shift work is common.

When I Work videos

+ Add

Digital Unboxing: When I Work

More videos:

  • Review - When I Work - Review and Edit Timesheets

WageWorks videos

+ Add

DailyFinance: Interview With WageWorks CEO

Category Popularity

0-100% (relative to When I Work and WageWorks)

When I Work

WageWorks

Employee Scheduling
100 100%
Employee Scheduling
0% 0
HR
34 34%
HR
66% 66
Time Tracking
100 100%
Time Tracking
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare When I Work and WageWorks

When I Work Reviews

The 9 Best Paid and Free WhenIWork Alternatives
Whether you’ve grown tired of When I Work or are looking to change things up and see if there’s an app that’s better out there – then this article is for you. In just a moment, we will walk you through nine different software that we believe are fantastic alternatives to When I Work.
Source: everhour.com

WageWorks Reviews

We have no reviews of WageWorks yet.
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Social recommendations and mentions

Based on our record, When I Work seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

When I Work mentions (6)

  • Employee calendars that all super admins have access to
    How are the users accessing these calendars if you don't create accounts for them? What you probably want is a work scheduling service like when I work: https://wheniwork.com. Source: over 3 years ago
  • Volunteer schedule with varying hours
    You could try something like this: https://wheniwork.com. Source: about 4 years ago
  • Labour as a percentage of sales.
    I record all of our takings through a spreadsheet and from this I add our takings into wheniwork.com and get my labour as a percentage of sales. Source: about 5 years ago
  • Web-Based Time Keeping System Suggestions
    Look at wheniwork.com. We used them a few years ago and they had lots of features. Source: about 5 years ago
  • Web/App-based Time Tracking Application for Lab use
    We are going to resume our work in few weeks and looking for efficient time tracking applications to keep track of the people working in the lab at any given time. In one lab I am using WhenIWork app and planning to us clockify in the second lab. Both of them are free and have some pros and cons. I was wondering if anybody has experience using any other software (free) in your lab. We are a team of 5-6 people and... Source: over 5 years ago
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WageWorks mentions (0)

We have not tracked any mentions of WageWorks yet. Tracking of WageWorks recommendations started around Mar 2021.

What are some alternatives?

When comparing When I Work and WageWorks, you can also consider the following products

Deputy - Deputy is a software for employee scheduling, time and attendance and communication management.

Zenefits - All-In-One Online HR: Payroll | Benefits | Compliance

Sling - Sling is a free shift scheduling and communication software. It is built around four main features - shifts, messages, newsfeed and tasks, making it possible for managers to organize all aspects of their work on a single platform.

Insperity - Insperity takes care of your HR needs by managing employee benefits, payroll proccessing, and much more.

ResourceGuru - Resource management software that helps teams schedule with clarity, plan with flexibility, and deliver projects with confidence.

Benefitfocus - Benefitfocus is a leading provider of benefits technology.

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