A centralized log management and SIEM platform built for compliance, auditing, anomaly detection, and infrastructure visibility.
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Which is more popular?
Based on our record, Whatfix
should be more popular than ShellNewHandler.
It has been mentioned 3 times since March 2021.
social mentions
3 vs 2
User Onboarding And Engagement popularity
100% vs 0%
Base details
Website, pricing, platforms and company facts side by side.
Ease of Use Whatfix offers an intuitive user interface that makes it simple for administrators to create, manage, and deploy in-app guidance and support content without the need for extensive technical skills.
Customization Options The platform provides extensive customization options, allowing companies to tailor the digital adoption solutions to fit their brand and user needs, ensuring a seamless experience.
Analytics and Insights Whatfix provides detailed analytics and insights that help organizations track user behavior, measure the effectiveness of their guidance, and make data-driven decisions to improve user engagement.
Integration Capabilities Whatfix integrates well with a variety of enterprise applications like CRM systems, HR software, and LMS systems, providing a seamless workflow across different tools.
Multi-Language Support The tool supports multiple languages, which is beneficial for global organizations needing to provide localized content to their diverse user base.
Customer Support Whatfix is known for its strong customer support, including comprehensive documentation, training resources, and responsive customer service.
Possible disadvantages
Cost Whatfix can be expensive for small to medium-sized enterprises, especially when compared to other digital adoption platforms.
Learning Curve Despite being user-friendly, there can be an initial learning curve for new administrators or those unfamiliar with digital adoption platforms.
Performance Issues Some users have reported occasional performance issues, such as lag or slow response times, especially when integrated with multiple complex systems.
Limited Offline Functionality Whatfix primarily offers cloud-based solutions, which means that offline functionality is limited or non-existent, potentially impacting users in environments with unstable internet access.
Customization Complexity While customization options are extensive, they can be complex to implement fully, requiring users to have a deeper understanding of the platform's capabilities and sometimes involving professional services.
User Permission Management Managing user permissions and roles can be cumbersome, especially in larger organizations with a complex hierarchy and a need for granular access control.
No features have been listed yet.
Analysis
An editorial look at what each product does well and who it suits.
WhatfixShellNewHandler
Overall verdict
Overall, Whatfix is considered a good solution for organizations looking to improve software adoption rates and user engagement. It is praised for its ease of use, extensive support options, and ability to integrate with a wide range of software applications. However, some may require time to fully customize and implement the platform to suit their specific needs.
Why this product is good
Whatfix is a digital adoption platform that enhances user experience and engagement by providing in-app guidance, walkthroughs, and real-time support for various applications. Its features are designed to help businesses streamline software adoption by offering contextual help, which can reduce training costs and improve productivity.
Recommended for
Large enterprises looking to streamline software training and onboarding processes
Organizations aiming to reduce IT support queries
Companies seeking to improve user engagement and productivity with their software tools
Training and customer support teams in need of dynamic and interactive learning content
Overall verdict
ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.
Why this product is good
Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
Lightweight and free, without bundled bloatware typical of some other free utilities
Simple and focused in scope, making it easy to understand for its specific purpose
Open distribution via SourceForge allows transparency and no-cost access
Recommended for
Power users who want to declutter or customize the Windows New context menu
IT administrators managing standardized desktop environments across multiple machines
Users comfortable with older utility-style tools and Windows registry-related tweaks
Not recommended for casual users seeking modern, actively supported software with regular updates
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into...
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to...
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise...
To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer...
Source:
over 3 years ago
Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience...
- Source: dev.to
/
about 4 years ago
Onboarding new Salesforce Users / Lightning Users
You can check out Whatfix (https://whatfix.com/).
Source:
over 4 years ago
I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu.
Source:
about 4 years ago
This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible.
Source:
over 5 years ago
Alternatives to Whatfix and ShellNewHandler
When comparing Whatfix and ShellNewHandler, you can also consider the following products.
Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
WalkMe
Appcues
Pendo
UserGuiding
AT Internet
Simple Analytics
Userlane
