VuePress VS Freshdesk

VuePress Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

VuePress mentions (31)

• Free project idea - documentation framework!

  VuePress - when I searched if it's supporting what I want (conditional rendering), the first result is a bug issue opened 4 years ago, so it doesn't seem to be a good option. Source: about 1 year ago

• Using links in markdown to navigate files through directories.

  I'm new to IA Writer, and I'm wanting to use it to draft posts for my Vuepress site. Source: over 1 year ago

• Create a Static Site using VitePress for Beautiful Help Documentation

  VitePress is listed in the documents as VuePress' little brother, and it is built on top of Vite. For those that don't know Vite is a build tool that aims to provide a faster and leaner development experience for modern web projects so it might sense to pair it with a static site generator such as VitePress. One of the original problems with VuePress was that it was a Webpack app and it took a lot of time to spin... - Source: dev.to / over 1 year ago

• Do you use Vue for smaller static sites?

  Definitely check out Vuepress for smaller static sites. We use it to publish our tutorials. Source: over 1 year ago

• Getting Tailwind to Work with Elm Book

  Trying to help build a design system at work in my spare time; no clue if it will go anywhere but it’s fun regardless. I asked the Elm Slack group what the equivalent of React Storybook. Specifically, I wanted a way to build a documentation website like Vuepress with the ability to host native Elm code to showcase components. They pointed me to Elm Book. While Elm Book has built-in theming capabilities, I needed... - Source: dev.to / over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago