VisualVisitor VS BB9

VisualVisitor's answer

Visual Visitor stands out due to its ability to provide detailed, person-level identification of website visitors, offering insights that go beyond standard identification products.

It not only tracks anonymous website traffic but also reveals the identities of visitors, including their names, job titles, and contact information. This allows businesses to convert visitors into leads without relying solely on traditional lead capture methods.

Additionally, our AI Sales Rep module allow you to Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour.

BB9's answer:

BB9 doesn't run on a decision tree like most DM tools. Every inbound message goes to a group of specialized agents — a sales agent for qualification and objections, a booking agent that only activates once a call has actually been offered and accepted, a disqualification agent that ends dead-end conversations with a resource instead of wasting a slot on the calendar, and a time agent that paces replies so they feel human instead of instant.

Voice setup is trained on the business owner's real DM conversations, not a brand guide, so the AI doesn't sound generic. And pricing is per engaged conversation (3+ messages from the lead), not per message or per seat, so a thorough 40-message qualification costs the same as a short one — the model rewards depth, not volume.

VisualVisitor's answer

Choosing Visual Visitor over its competitors offers several compelling advantages:

1. Person-Level Identification: Unlike many competitors, Visual Visitor provides in-depth insights into your website visitors, revealing who they are, where they work, and how to contact them. This allows for more targeted and effective marketing and sales efforts.
2. Comprehensive Features: Visual Visitor combines multiple tools into one platform, including email tracking, competitor analysis, visitor segmentation, and more. This all-in-one approach means you don't need to juggle multiple services to get the full picture of your website traffic.
3. Ease of Use: The platform is designed with user-friendliness in mind, making it accessible even to those without technical expertise. You can quickly set up and start gaining insights without a steep learning curve.
4. Affordability: Visual Visitor offers a robust set of features at a competitive price, making it an excellent value for businesses of all sizes, especially those looking for cost-effective solutions.
5. Responsive Support: Visual Visitor is known for its customer support. Their team is proactive, responsive, and willing to work closely with clients to ensure they get the most out of the platform.
6. Customizable Options: Whether you're in B2B or B2C, Visual Visitor offers tailored identification options (+Person for B2C and +Employee for B2B) to meet your specific business needs.
7. Data Accuracy: With a focus on delivering accurate and actionable data, Visual Visitor helps businesses make informed decisions that drive growth and improve ROI.

These benefits make Visual Visitor a smart choice for businesses looking to enhance their lead generation, marketing, and sales strategies with detailed, actionable insights.

BB9's answer:

ManyChat and Chatfuel are broadcast/flow tools — great for delivering a lead magnet or triggering a keyword-based DM, but the flow is what decides what happens next, not the AI. When a lead goes off-script, asks something unexpected, or sends a wall of text answering three questions at once, the flow breaks or just fires the next scripted message anyway.

BB9 is built the other way around: reasoning is the foundation, not a layer bolted onto a flow. It handles objections, disqualifies leads who were never going to buy, and follows up on cold leads without sounding robotic — the actual sales conversation, not just message delivery. The two aren't mutually exclusive either: a common setup uses ManyChat to deliver a free resource, then hands off to BB9 once the lead is engaged to run the qualification and booking conversation.

VisualVisitor's answer

Visual Visitor's primary audience consists of sales and marketing professionals, business owners, and decision-makers in companies of all sizes who are focused on maximizing lead generation and conversion. This includes: 1. B2B Sales Teams: Professionals who need detailed insights into website visitors to identify and engage potential leads, enhancing their prospecting efforts and improving their sales pipeline. 2. Marketing Professionals: Individuals or teams looking to optimize their digital marketing strategies by understanding who is visiting their website, tailoring their messaging, and running more effective campaigns. 3. Business Owners: Entrepreneurs and small business owners who want to gain a competitive edge by leveraging detailed visitor data to drive growth, build relationships, and improve customer acquisition. 4. Lead Generation Specialists: Teams or individuals responsible for generating and qualifying leads, who need a reliable tool to identify high-potential prospects and gather actionable information to fuel their outreach strategies. 5. White-label Resellers: These are typically digital agencies that plugin our data to paid search activities. Resellers are a larger percentage of our growth. Overall, Visual Visitor caters to businesses and professionals who are keen on leveraging data-driven insights to enhance their sales, marketing, and customer engagement strategies.

BB9's answer:

It's not one narrow niche. BB9 fits any business getting consistent inbound DMs on Instagram (or WhatsApp/Messenger) where those conversations need real qualification before someone's time gets spent on them — coaches, consultants and course creators, but also gyms and fitness studios (trials, assessments, follow-ups), home services, restoration and insurance, vehicle and equipment sales, and other local/brick-and-mortar businesses generating leads through social media.

The common thread is volume and stakes: roughly 5-8+ DMs a day, and an offer that already converts when a human works the conversation. It's not meant for founders at low volume (handle those personally) or for validating an offer that hasn't proven out yet.

VisualVisitor's answer

Started in 2009 as a platform that only identified companies. Over the years, our number one request was "how do I get to the person?" We solved this in 2019.

The next question we heard from our customer base was "what do I do with all this data?" That is when our AI Sales Rep module was born.

Today, our AI Sales Rep Identifies and Influences Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour.

VisualVisitor's answer

Today, our platform has become a must-have for sales and marketing teams worldwide. Our platform has 200+ primary features, plugins for Chrome, Gmail and Outlook, 900 million contacts, 4 data centers with over 6 TB of Data and over 300 integrations.

Through the use of Big Data and Artificial Intelligence, we are now able to identify the Person, not just the company visiting your website. Stay tuned for what comes next!

VisualVisitor's answer

See the video section for Video testimonials from a few of our customers.

BB9's answer:

BB9 doesn't publish a customer list, but these are businesses featured in its own published case studies/testimonials: - Roper Marketing (Jake Roper) - marketing agency - CC360 (John Nicholas) - software - wellthywoman.co (Michelle Rogers) - health/coaching - Good Men Project (Robin Reed) - author & coaching