Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, virt-manager should be more popular than Freshdesk. It has been mentiond 64 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
It's still being updated. I don't see anything on the virt-manager homepage or GitHub that would suggest it is deprecated. https://virt-manager.org/ https://github.com/virt-manager/virt-manager It can't do literally everything Qemu/libvirt can do using only the UI, but given that it has escape hatches to directly edit libvirt configurations, and... - Source: Hacker News / about 1 month ago
I would love to see a serious comparison (features & performance) between VMWare ESXi, Proxmox VE and let's say a more stock RHEL or Ubuntu. And maybe even include FreeBSD/bhyve. Because yes, in terms of core functionality it should be in the same ballpark. And in terms of UI, Virtual Machine Manager [0] was not that bad. [0] https://virt-manager.org/. - Source: Hacker News / about 2 months ago
Shout out to https://virt-manager.org/ - works much better for me, supports running qemu on remote systems via ssh. I used to use this all the time for managing bunches of disparate vm hosts and local vms. - Source: Hacker News / 4 months ago
If not, I would just run a CentOS Stream 8 virtual machine using either GNOME Boxes or virt-manager, and set up networking and ssh so you can access the database from the host. Source: 6 months ago
Https://virt-manager.org/ <- Recommend this as Front-end. Source: 6 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
VirtualBox - VirtualBox is a powerful x86 and AMD64/Intel64 virtualization product for enterprise as well as...
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
VMmanager - VMmanager is a QEMU/KVM server virtualization management software, which presents perfect tools for creating virtual machines, providing VPS services, and building cloud infrastructure.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
oVirt - oVirt is a virtualization management application.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.