Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

VirtualBox Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

VirtualBox mentions (32)

• Barbie Secret Agent game for Mac

  Also, if your sister has an Intel Mac instead of an M1 Mac, I highly suggest VirtualBox and setting up something like Windows XP on that instead of Windows 11-- the steps will be pretty similar, and VirtualBox is free. Source: 6 months ago

• Is virtualbox.org down?

  I am unable to reach any page within the virtualbox.org domain including forums, but I can't find any post online about others having this issue. Is there a known problem at virtualbox.org or should I look locally? I usually get the error 502 - Bad Gateway. Source: 6 months ago

• Multipass: Ubuntu Virtual Machines Made Easy

  Some of these tools include Oracle VM VirtualBox (that I've used since before the acquisition of Sun Microsystems by Oracle), VMWare Workstation Player, and QEMU, but last year, I found out about Multipass. - Source: dev.to / 7 months ago

• Can I use a Mac?

  You can use a Mac, then use Parallels or Virtual Box for any virtual machines you might need(I prefer Parallels). There are Educational versions of Windows amongst other Microsoft products available to you through NJIT. Source: 12 months ago

• Will anyone continue on debian 11?

  I thought Debian doesn't have VB packages? Or are you the talking about the ones from http://virtualbox.org web site? Source: about 1 year ago