Software Alternatives, Accelerators & Startups

Viber VS BugHerd

Compare Viber VS BugHerd and see what are their differences

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Viber logo Viber

Free and secure calls and messages to anyone, anywhere. Keep your conversations going no matter where you are.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • Viber Landing page
    Landing page //
    2023-04-19
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial.ย 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. Itโ€™s that simple.

Viber

Website
viber.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
Japan

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

Viber features and specs

  • Ease of Use
    Viber features a user-friendly interface that makes it easy for users to navigate and use the app without a steep learning curve.
  • Free Texting and Calling
    Viber allows users to send text messages, make voice calls, and video calls for free over the internet.
  • End-to-End Encryption
    Messages and calls on Viber are end-to-end encrypted, providing a high level of security and privacy for users.
  • Multimedia Support
    Users can send photos, videos, voice messages, and files through Viber, offering a versatile communication platform.
  • Group Chats and Calls
    Viber supports group chats and calls, allowing users to communicate with multiple people simultaneously.
  • Sticker and Emoji Library
    Viber offers a wide range of stickers and emojis to enhance the messaging experience.
  • Viber Out
    Viber Out allows users to make low-cost international calls to non-Viber users across the globe.
  • Cross-Platform Compatibility
    Viber is available on multiple platforms including iOS, Android, Windows, and Mac, ensuring seamless communication across devices.
  • Public Accounts
    Businesses and public figures can create public accounts to communicate with their audience on Viber.

Possible disadvantages of Viber

  • Data Usage
    Viber requires an internet connection, which can lead to high data usage, especially for voice and video calls.
  • Dependency on Internet
    Viber calls and messages are dependent on internet connectivity, limiting its functionality in areas with poor or no internet access.
  • Limited User Base
    Compared to other messaging apps like WhatsApp and Facebook Messenger, Viber has a smaller user base, which may limit its usefulness for some users.
  • Notification Issues
    Some users have reported issues with not receiving notifications promptly or consistently on certain devices.
  • Quality of Service
    The quality of voice and video calls can be inconsistent and is highly dependent on the speed and stability of the internet connection.
  • Privacy Concerns
    Despite end-to-end encryption, some users remain concerned about the collection of metadata and potential privacy issues.
  • In-App Purchases
    While basic features are free, Viber offers in-app purchases for additional services such as premium stickers and Viber Out credits.
  • Background Battery Usage
    Viber can consume a significant amount of battery power when running in the background, which may affect the overall device performance.

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

Analysis of BugHerd

Overall verdict

  • Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

  • BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

    BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

Viber videos

Viber Messenger for Android

More videos:

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to Viber and BugHerd)
Communication
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Group Chat & Notifications
Bug Reporting
0 0%
100% 100

User comments

Share your experience with using Viber and BugHerd. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Viber and BugHerd

Viber Reviews

20 Telegram Alternatives to Chat With in 2024
Viber has really good security and privacy features. It has user verification options plus end-to-end encryption, giving you a combination of safety factors. And it has other cool tools, like setting messages to disappear after a certain time. Viber also has a phone connection so you can call landlines and mobile numbers around the world.
10 Best Telegram Alternatives in 2024
Viber is a very much similar app like telegram which can be downloaded from Play Store and Apple Store for Android and iOS devices, also viber can be used through the web. Though it is a good app, switching through mobile or desktop seems very easy and efficient with viber. Apart from this, Viber also provides status of the messages to the user and keeps the chats private.
Top 10 Apps like Telegram for Android and IOs [2023]
Viber is an instant messaging software owned by the Japanese multinational firm Rakuten. In addition to instant messaging, Viber Out provides premium international landline and mobile calling services. Users may also share media items like pictures and videos. The service can be accessed on desktop platforms with no mobile connectivity, but users must register and be...
The best WhatsApp alternatives for 2023
Viber is free to use, though you can subscribe to 'Viber Out', a service that lets you make unlimited international calls to phones that don't have Viber installed. It's $6 a month.
The 7 best apps you can use as a WhatsApp alternative
Viber doesn't have the same name recognition as many other communication apps, but like Skype, it is a solid option if you want an app that can also place calls to mobile phones and landlines in addition to chatting with other app users. Free for iPhone and Android, it has voice, video, and text chat features, and it does this with end-to-end encryption for secure...

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done โ€“ enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

Based on our record, BugHerd seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Viber mentions (0)

We have not tracked any mentions of Viber yet. Tracking of Viber recommendations started around Mar 2021.

BugHerd mentions (5)

What are some alternatives?

When comparing Viber and BugHerd, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. Itโ€™s superfast, simple and free.

Marker.io - Visual feedback and bug reporting tool for websites

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.