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Tymeshift VS Calabrio ONE

Compare Tymeshift VS Calabrio ONE and see what are their differences

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Tymeshift logo Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • Tymeshift Landing page
    Landing page //
    2023-10-14

Workforce management made easy.

Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.

So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.

  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

Tymeshift

Website
tymeshift.com
Pricing URL
Official Tymeshift Pricing
$ Details
paid Free Trial $15.0 / Monthly (Professional version (user/month))
Platforms
Web
Edit details

Calabrio ONE

Website
calabrio.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Tymeshift videos

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Tymeshift walkthrough - Get the full picture!

More videos:

Calabrio ONE videos

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Category Popularity

0-100% (relative to Tymeshift and Calabrio ONE)

Tymeshift

Calabrio ONE

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
10 10%
Communication
90% 90
Customer Support
33 33%
Customer Support
67% 67
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tymeshift and Calabrio ONE

Tymeshift Reviews

We have no reviews of Tymeshift yet.
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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Tymeshift and Calabrio ONE, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

injixo - injixo is a cloud-based workforce management software for call centers.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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