MAIATECH's answer:

MAIATECH combines several state-of-the-art technologies:

• Conversational AI — advanced large language models for natural language understanding and response generation
• Voice AI — real-time speech recognition (ASR) and speech synthesis (TTS) with sub-second latency
• Telephony — programmable voice infrastructure for inbound call handling
• Backend — cloud-native serverless architecture with end-to-end encryption (AES-256-GCM)
• Frontend — modern web stack for the client dashboard
• Hosting — EU-only edge infrastructure (Frankfurt, Germany) for strict GDPR compliance

The stack is designed for low latency, high availability and full European data residency.

MAIATECH's answer:

MAIATECH started in 2024 when its founders, Antoine Darmigny and Matthieu Kelhetter, observed how French SMBs were losing significant revenue from missed calls. Both founders had close personal exposure to small business operations and understood the pain firsthand — a missed call is often a lost client. Hiring a receptionist was financially unrealistic for most small businesses, and existing call routing solutions only forwarded calls without solving the core problem.

The team spent 2024 and 2025 in intensive R&D, designing a voice AI assistant that could not only answer calls but truly handle business operations: taking orders, booking appointments and routing complex cases, all while staying fully GDPR-compliant for European clients. The company was officially incorporated in February 2026, with the product launched shortly after

Today, MAIATECH is on a mission to give every European SMB access to a 24/7 receptionist as competent as a human one, at a fraction of the cost.

MAIATECH's answer:

MAIATECH targets French and European small and medium businesses with high inbound call volume, typically 1 to 50 employees:

• Restaurants, pizzerias and takeaways — bookings, takeaway orders, peak-hour overflow
• Medical practices and paramedical clinics — appointment scheduling, patient messages
• Dental laboratories — prescription intake, technician transfers
• Garages, artisans and home services — appointment requests, urgent dispatch
• Beauty salons, hairdressers and esthetics — service bookings, gift card sales

Businesses that miss calls during service hours, when the phone rings and no one is free to answer.

MAIATECH's answer:

MAIA.AI by MAIATECH is a European-first voice AI phone assistant designed specifically for small and medium businesses. Unlike US-based competitors built for enterprise customers, MAIA.AI focuses on the SMB market with affordable pricing starting at €79/month, no commitment, and full GDPR compliance with EU-only hosting in Frankfurt. The assistant doesn't just forward or screen calls — it understands natural language, takes orders, handles bookings, and schedules appointments autonomously in 80+ languages, with sub-second latency that feels like a human conversation.

MAIATECH's answer:

MAIATECH stands out on three dimensions:

1. European compliance by design — all data stays in the EU, AES-256-GCM encryption for sensitive information, fully GDPR-aligned. The product is built for European businesses where data residency is non-negotiable.

2. Built for SMBs, not enterprise — pricing from 79 euros per month with no commitment, free trial without credit card. The product is accessible to single-location restaurants, independent medical practices and small artisans, not just companies with dedicated procurement teams.

3. Vertical knowledge — MAIA.AI is tuned for the specific workflows of restaurants, medical clinics, dental laboratories, garages and beauty salons. The agent understands industry vocabulary out of the box.

MAIATECH's answer:

MAIA.AI is live and used by small and medium businesses in France, across sectors such as dental laboratories and healthcare practices. Out of respect for our clients' privacy, we don't publish individual names here — references can be provided on request during a demo.