Vabotu VS Freshdesk
Compare Vabotu VS Freshdesk and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Vabotu
Trello
Asana
Attentiv
Sensive
Todoist
OneTab
Slack
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Vabotu LLC is an award-winning project coordination platform that combines productivity, communication and collaboration tools, unlike any other platform. Where popular rivals fall short, Vabotu comes to the rescue. Named to the Top 100 List of Collaboration and Project Management tools, Vabotu combines the most useful aspects of automation and communication under a single suite of tools.
The Vabotu Team Has a Bigger Vision
"Today, businesses must use a multitude of tools to coordinate their projects and in doing so, waste efficiency, time and extra money. They are integrating a skeleton of tools across several solutions, including Slack, Trello, Asana, Goto Meeting, Dropbox and InVision among others. Vabotu is solving this problem by combining the necessary tools, including messaging, project management, collaboration, and online storage into one centralized solution, to help teams be more efficient, save money and get more work done," said Vasile B. Tiplea, founder and product designer.
Robust Features with Multiple Options
Vabotu is versatile and works across every device, including Mac, Windows, iOS, Android, and popular web browsers. The free account option offers the following tools:
Vabotu FreshdeskThis actually puts together two of my favorite, actually 3 products in one; Trello- the boards; Slack- messaging and Dropbox - storage of my files. I love this product; no more jumping from one login to another. All in one! Looking forward to see what vabotu will become to be! Hope it continues its growth!
I was a heavy Slack user. Slack was great for communication but it was a hassle to manage projects. I was spending more time managing Slack than managing my actual projects. That was insane. While i still love slack for communication, Vabotu stole my heart quickly. Similarly to slack, Vabotu has messaging with some nifty features. I felt right at home coming from Slack. I love how I can manage my communication and tasks all in one software. Brilliant!
Day to day, I juggle 12-clients at a global digital agency. Each client has it's own project. Each project needs to be carefully managed between our internal team and client. Vabotu helps me to stay on top of things with all our communication, tasks and projects, collaboration and files shared. We used Slack and Trello before to manage projects. As soon as we switched to Vabotu, both myself and the team felt right at home. Highly recommend this to any team looking for a new project management platform.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than Vabotu. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Vabotu. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Vabotu - A collaborative tool for project management. Free and other plans are available. The Freelance plan is for 10 users, include messaging, task-boards, 5GB online storage, workspaces, export data. - Source: dev.to / almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Attentiv - Simple collaboration with upvotes, polls and anonymity
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!