Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, V (programming language) should be more popular than Freshdesk. It has been mentiond 74 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
> For me the biggest gap in programming languages is a rust like language with a garbage collector, instead of a borrow checker. https://vlang.io. - Source: Hacker News / about 1 month ago
I think V [1] is what Go should’ve been. Simple, compiles fast, integrated language tooling, in fact quite similar to Go, but without all the dumb design decisions. Unlike Go, it has sum types, enums, immutable-by-default variables, option/result types, various other goodies and the syntax for for loops actually makes sense. It’s a shame that the compiler is quite buggy, but hopefully that’s going to improve. [1]... - Source: Hacker News / 4 months ago
Mantis is a type-safe web framework written in V that emphasizes explicit, magic-free code. - Source: dev.to / 5 months ago
For development, V offers both an interpreter and watch mode, combining the convenience of scripting languages with the type safety and performance of compiled languages. It even includes built-in channel-compatible concurrency - truly the best of both worlds. - Source: dev.to / 5 months ago
What is quite interesting (after looking at their documentation), is that V lang[1] has all that is mentioned: `?`[2], `or`[2], sum types[4], and can return multiple values[5]. [1]: https://vlang.io/ [2]: https://github.com/vlang/v/blob/master/doc/docs.md#optionresult-types-and-error-handling [4]: - Source: Hacker News / 6 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
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