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UserVoice VS Ruby on Rails

Compare UserVoice VS Ruby on Rails and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Ruby on Rails logo Ruby on Rails

Ruby on Rails is an open source full-stack web application framework for the Ruby programming...
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Ruby on Rails Landing page
    Landing page //
    2023-10-23

We recommend LibHunt Ruby for discovery and comparisons of trending Ruby projects. Also, to find more open-source ruby alternatives, you can check out libhunt.com/r/rails

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Ruby on Rails features and specs

  • Rapid Development
    Ruby on Rails uses conventions over configurations which allows developers to build applications quickly. It comes with a wealth of built-in tools and libraries that streamline the development process.
  • Community Support
    Rails has a vibrant and active community. This means a lot of third-party libraries (gems) are available, and you can easily find help and resources.
  • Convention over Configuration
    Rails emphasizes convention over configuration, which reduces the number of decisions developers need to make. This can increase productivity and consistency across projects.
  • Built-in Testing
    Rails comes with a strong built-in testing framework, making it easier to test your application and ensure that it works as expected.
  • Scalability Options
    Although it has a reputation for not being the most scalable framework, Rails can be made scalable with good architecture and the right tools.
  • RESTful Design
    Rails promotes RESTful application design, which means that it aligns well with best practices in web development and makes it easier to build APIs.

Possible disadvantages of Ruby on Rails

  • Performance
    Ruby on Rails can be slower than some other frameworks, particularly for applications that require a lot of computation or have high traffic.
  • Learning Curve
    While Rails makes many things easier with its conventions, this can create a steep learning curve for newcomers who need to understand the 'Rails way' of doing things.
  • Scalability Concerns
    Due to its monolithic nature, scaling Rails can be challenging, requiring significant architectural changes and optimizations.
  • Lesser Flexibility
    The conventions that make Rails easy to use can also be limiting. When you need to do something outside the typical Rails flow, it may be harder to implement.
  • Runtime Speed
    Ruby, the language that Rails is built on, is generally slower in terms of execution speed compared to other languages like Java or C++.
  • Memory Consumption
    Rails applications can consume a lot of memory, which can be a concern for large-scale applications or those with limited resources.

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Ruby on Rails videos

+ Add

Ruby On Rails Biggest Waste Of Time In 2020 | Ruby on Rails Dead

More videos:

  • Tutorial - Ruby on Rails Tutorial | Build a Book Review App - Part 1

Category Popularity

0-100% (relative to UserVoice and Ruby on Rails)

UserVoice

Ruby on Rails

Customer Feedback
100 100%
Customer Feedback
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
User Feedback
100 100%
User Feedback
0% 0
Web Frameworks
0 0%
Web Frameworks
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Ruby on Rails

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Ruby on Rails Reviews

  1. Stan
    · Founder at SaaSHub ·
    The most productive web framework

    Yes, there are other more trending frameworks; however, nothing reaches the productivity of Rails. It's simply unbeatable if you have a small team.

    For example both SaaSHub and LibHunt were built on Rails.

    🏁 Competitors: Django, Laravel
Top 9 best Frameworks for web development
The best frameworks for web development include React, Angular, Vue.js, Django, Spring, Laravel, Ruby on Rails, Flask and Express.js. Each of these frameworks has its own advantages and distinctive features, so it is important to choose the framework that best suits the needs of your project.
Source: www.kiwop.com
Top 5 Laravel Alternatives
In terms of documentation, guidelines, and libraries, Ruby on Rails is the superior framework for smaller applications. Since it entered the online scene before Laravel, its community is larger and more well-liked among programmers. When compared to other Laravel alternatives, Ruby’s code is much simpler to understand and write.
Source: www.etatvasoft.com
Top 10 Phoenix Framework Alternatives
While modern frameworks try to minimize the tradeoffs to a limited extent, none of them has come closer to the implementation of the Phoenix Framework, which offers Ruby on Rails levels of productivity while being one of the fastest frameworks available in the market.
Source: blog.back4app.com
10 Ruby on Rails Alternatives For Web Development in 2022
Once a prolific web development technology, in 2021, both Ruby and Ruby on Rails are considered dying technologies. The data speaks for itself. In October 2021, Ruby lost 3 ranks in the Tiobe Index compared to October 2020 and became the 16th most searched programming language. The same decline in Ruby on Rails popularity is demonstrated by Google Trends. The language...
Source: www.ideamotive.co
Get Over Ruby on Rails — 3 Alternative Web Frameworks Worth Checking Out
Disclaimer: I started working on this article before the big controversy about Basecamp happened. I don’t want to make any point about this in the article. Regardless of what DHH and others are saying on different topics, Ruby on Rails is still a great piece of software and will continue to be. But there are some great alternatives as well that I would like to highlight.
Source: betterprogramming.pub

Social recommendations and mentions

Based on our record, Ruby on Rails seems to be a lot more popular than UserVoice. While we know about 142 links to Ruby on Rails, we've tracked only 8 mentions of UserVoice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 2 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 3 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 3 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 3 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 3 years ago
View more

Ruby on Rails mentions (142)

  • Unlocking Opportunities: How to Thrive as a Ruby Engineer in Today's Tech Landscape
    Ruby on Rails open source projects. Contribute and learn at the same time. - Source: dev.to / about 15 hours ago
  • Open Source: A Goldmine for Indie Hackers
    Speed of Development: Frameworks such as Django or Rails accelerate the development process. - Source: dev.to / 1 day ago
  • Indie Hacking with Open Source Tools: Innovating on a Budget
    This ecosystem is fueled by repositories hosting powerful languages, functions, and versatile tools—from backend frameworks like Django and Ruby on Rails to containerization with Docker and distributed version control via Git. Moreover, indie hackers can also utilize open source design tools (e.g. GIMP, Inkscape) and analytics platforms such as Matomo. - Source: dev.to / 3 days ago
  • Charybdis ORM: Building High-Performance Distributed Rust Backends with ScyllaDB
    Ruby on Rails (RoR) is one of the most renowned web frameworks. When combined with SQL databases, RoR transforms into a powerhouse for developing back-end (or even full-stack) applications. It resolves numerous issues out of the box, sometimes without developers even realizing it. For example, with the right callbacks, complex business logic for a single API action is automatically wrapped within a transaction,... - Source: dev.to / 13 days ago
  • Ask HN: What's the ideal stack for a solo dev in 2025
    As it's just you I'd stick with Ruby on Rails 8[1] as you already know it and I think it could realistically easily achieve what you're proposing. There's lots of libraries to for calling out external AI services. e.g. Something like FastMCP[2] From the sound of it that's all you need. I'd use Hotwire[3] for the frontend and Hotwire Native if you want to rollout an app version quickly. I'd back it with... - Source: Hacker News / about 1 month ago
View more

What are some alternatives?

When comparing UserVoice and Ruby on Rails, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Laravel - A PHP Framework For Web Artisans

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Django - The Web framework for perfectionists with deadlines

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ASP.NET - ASP.NET is a free web framework for building great Web sites and Web applications using HTML, CSS and JavaScript.

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