Software Alternatives, Accelerators & Startups

UserTesting.com VS Instabug

Compare UserTesting.com VS Instabug and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Instabug logo Instabug

The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTestingโ€™s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • Instabug Landing page
    Landing page //
    2023-04-30

UserTesting.com

$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Instabug features and specs

  • Comprehensive Bug Reporting
    Instabug allows for detailed bug and feature reports with annotated screenshots, screen recordings, and the ability to add user steps, making it easier for developers to understand the issue.
  • Crash Reporting
    Provides detailed crash reports that include the stack trace, environment conditions, and user steps leading to the crash, helping in quick identification and resolution.
  • User Feedback
    The tool offers an in-app feedback feature, enabling users to report issues or share suggestions directly within the app, thereby enhancing user engagement and improving the app.
  • Real-time Alerts
    Instabug sends real-time notifications for bugs, crashes, and feedback, ensuring that developers can quickly respond to and address issues as they arise.
  • Third-party Integrations
    Seamlessly integrates with popular tools like JIRA, Slack, GitHub, and Trello, enabling better workflow management and communication.
  • Customizable Workflows
    Provides the ability to customize workflows and automate tasks, making it easier to ensure that issues are efficiently tracked and resolved.

Possible disadvantages of Instabug

  • Cost
    Instabug can be expensive for startups and smaller teams, especially if advanced features are required or the number of users increases.
  • Learning Curve
    Some users may find that there is a learning curve to fully utilize all the features and capabilities of Instabug, which may initially slow down productivity.
  • Performance Overhead
    Integrating Instabug into an app may introduce some performance overhead, potentially impacting the appโ€™s speed and responsiveness depending on the complexity of the app and the extent of data being captured.
  • Integration Complexity
    Setting up and integrating Instabug with other third-party tools can sometimes be complex and may require dedicated time and resources.
  • Privacy Concerns
    Users might have concerns about the extent of data Instabug collects, such as user steps and environment information, potentially leading to privacy and compliance issues.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Analysis of Instabug

Overall verdict

  • Instabug is highly recommended for mobile app developers who need a robust solution for bug tracking and performance monitoring. Its ease of use and extensive feature set make it a popular choice among developers looking to streamline the debugging process and improve app reliability.

Why this product is good

  • Instabug is widely considered a good option because it provides comprehensive bug reporting and app performance monitoring features. It caters to mobile app developers by allowing them to diagnose issues, track feedback, and improve user engagement. The platform offers detailed insights, intuitive user interfaces, and integrates seamlessly with other collaboration tools, making it a valuable asset for developers seeking to enhance their app's quality and performance.

Recommended for

  • Mobile app developers
  • QA testers
  • Product managers
  • Development teams focused on improving app performance and user experience

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Instabug videos

In-App Feedback and Bug Reporting with Instabug | The Xamarin Show

Category Popularity

0-100% (relative to UserTesting.com and Instabug)
User Experience
100 100%
0% 0
Error Tracking
0 0%
100% 100
Usability
100 100%
0% 0
Exception Monitoring
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and Instabug

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products theyโ€™ll use daily. ๐ŸŽฏ
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platformโ€™s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

Instabug Reviews

Instabug vs. Crashlytics
Donโ€™t settle for less when it comes to your appโ€™s quality. Make sure you are getting the right feedback at the right time. Instabugโ€™s crash reporting and suite of other products are the best tools for the job. Get detailed information sent with your crash reports to easily diagnose and fix issues so your team can move fast and deliver a pleasant experience for your...
Source: instabug.com

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than Instabug. While we know about 101 links to UserTesting.com, we've tracked only 3 mentions of Instabug. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 2 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: almost 2 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: almost 2 years ago
  • ๐Ÿš€ Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: about 2 years ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: about 2 years ago
View more

Instabug mentions (3)

  • Top 10 tools for (not only) multilingual Android development
    Read more about the features and integration on the official webpage https://instabug.com/. - Source: dev.to / over 3 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Instabug โ€” A comprehensive bug reporting and in-app feedback SDK for mobile apps. Free plan up to 1 app and 1 member. - Source: dev.to / about 4 years ago
  • 10 COMMON MOBILE APP TESTING CHALLENGES FROM A TESTERโ€™S PERSPECTIVE
    With more information provided in the releases provided by automated CI/CD and by utilizing mobile app performance suites like Instabug, which provide real-time insights on all aspects of a mobile app to empower mobile teams along with the feedback tools that significantly improves the testing process, the impact and root cause analyses are done in a much better-informed manner, reducing the time required to... - Source: dev.to / over 4 years ago

What are some alternatives?

When comparing UserTesting.com and Instabug, you can also consider the following products

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Bugsee - See video, network & logs leading up to bugs or crashes

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.