Software Alternatives, Accelerators & Startups

Usersnap VS Starloop

Compare Usersnap VS Starloop and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Starloop logo Starloop

Manage your online reputation and get reviews with our automated software. Plus, one tree planted for every online review! Check out Starloop today.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Starloop Landing page
    Landing page //
    2022-12-28

Starloop reputation management software helps your local business get real online reviews. The easy way to boost your online reputation and attract more customers in your town. Plus 1 tree planted for every review! Starloop is your secret weapon to getting 100s of real reviews, attracting more clients and increase your sales. Fast 5 minute setup, one ๐ŸŒณ tree planted per review, 30-day money back guarantee. Try Starloop today risk-free.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Starloop

$ Details
paid Free Trial $200.0 / Monthly
Platforms
-
Release Date
-

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Starloop features and specs

  • Review Generation
    Starloop helps businesses automate the process of generating reviews, which can enhance online reputation and increase customer trust.
  • User-Friendly Interface
    The platform offers an intuitive and easy-to-use interface, making it accessible for users with varying levels of technical expertise.
  • Integration Capabilities
    Starloop integrates with multiple platforms, allowing for seamless management of online reviews and feedback across different channels.
  • Customer Support
    Starloop provides responsive customer support, assisting users in resolving issues and optimizing their experience with the platform.

Possible disadvantages of Starloop

  • Cost
    For smaller businesses or startups, the pricing of Starloop's services might be considered expensive, potentially limiting accessibility.
  • Learning Curve
    While the interface is user-friendly, some users may experience a learning curve when first getting started with the platform's features.
  • Feature Limitations
    Some users might find that Starloop lacks advanced features offered by competitors, which could be a drawback for businesses with specific needs.
  • Dependence on Third-Party Platforms
    Since Starloop relies on integration with external platforms, any issues with these third-party services could affect its performance.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Starloop videos

How To Get 1000 Reviews Explained In 90 Seconds

More videos:

  • Review - Bad Reviews = Good โ€” Starloop
  • Review - Why you're not getting online reviews? โ€” Starloop
  • Review - 1,000 Real Google Reviews โ€” Starloop

Category Popularity

0-100% (relative to Usersnap and Starloop)
Customer Feedback
80 80%
20% 20
Online Reviews
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Reputation Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Starloop

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Starloop Reviews

We have no reviews of Starloop yet.
Be the first one to post

Social recommendations and mentions

Starloop might be a bit more popular than Usersnap. We know about 4 links to it since March 2021 and only 4 links to Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Starloop mentions (4)

  • I'm tired of Homestars contacting me, but I'm nervous they'll review bomb me if I tell them to get f'd.
    Hello, just for context I work at starloop.com, if they review bomb you thats illegal and you can take action against them, also depending on the platform you are getting reviews on might take some time but you can get those removed with some persistancy. Source: about 3 years ago
  • Businesses without a website ๐Ÿ™‹ How do you do it?
    Sure, it's at starloop.com , we've found it awesome to get Google reviews (and to get Facebook recommendations although that is less important to us). Source: almost 4 years ago
  • How can I help a slow mattress store? Itโ€™s a family business
    We tried lots of different tools (Podium, Birdeye and bunch of others). They are all the same "Can you write us a review?" tools. The one we've had the most success with is Starloop.com with the tree planting per review. We get 3x more reviews with starloop which means we're getting reviews faster than competitors and our Cost Per Review works out 3x less. Source: almost 4 years ago
  • Responding to google reviews
    We tried all kind of solutions to get reviews from DIY in-house stuff to BirdEye.com and Podium and finally settled on starloop.com. They plant a tree for every review which got us more reviews than anything else we tried. Their team had a special program called Reputation Control (not sure if it's still available) which we did. We're on track for to hit 2k real reviews by the end of the year. It won't last... Source: about 4 years ago

What are some alternatives?

When comparing Usersnap and Starloop, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Marker.io - Visual feedback and bug reporting tool for websites

Weave - Weave creates a virtual network that connects Docker containers deployed across multiple hosts.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Reputon - Collect, improve, manage and display Google, Facebook, Trustpilot, Yelp & Amazon reviews on Shopify merchant store, avoid negative reviews. Testimonials and feedback to boost your website SEO.