Software Alternatives, Accelerators & Startups

Usersnap VS Pointzi

Compare Usersnap VS Pointzi and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Pointzi logo Pointzi

Design and deliver mobile onboarding, guides and help tips without writing code or needing App releases. The only solution for Web, Mobile and Hybrid Apps.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Pointzi Landing page
    Landing page //
    2023-08-24

Product Managers can design and deliver onboarding flows and tips to users without distracting busy developers. After you add our mobile or web SDK ==> No Code required.

Pointzi helps mobile product managers optimize feature engagement and activation, by triggering user education, tours and tips just when it's needed.

The only A/B Test platform for onboarding flows and user education.

  • Promote new features
  • Educate on unused features
  • Drive activation of critical first actions for user retention
  • Provide contextual support

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Pointzi

$ Details
paid Free Trial $99.0 / Monthly (Based on Monthly Active Users and number of enabled Guides)
Platforms
-
Release Date
2019 June

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Pointzi features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Pointzi videos

Pointzi Mobile onboarding - 60 second introduction

Category Popularity

0-100% (relative to Usersnap and Pointzi)
Customer Feedback
100 100%
0% 0
User Engagement
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
User Onboarding And Engagement

User comments

Share your experience with using Usersnap and Pointzi. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Pointzi

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Pointzi Reviews

We have no reviews of Pointzi yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Pointzi mentions (0)

We have not tracked any mentions of Pointzi yet. Tracking of Pointzi recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and Pointzi, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

HeyUser - A video gallery for mobile onboarding design inspiration

Marker.io - Visual feedback and bug reporting tool for websites

Appunfold - Simplify your product training + increase adoption rates