Software Alternatives, Accelerators & Startups

Usersnap VS Kimp

Compare Usersnap VS Kimp and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Kimp logo Kimp

Kimp is an unlimited design company, specializing in graphic design (including print and digital designs, custom illustrations, landing page designs and email designs) and video design.
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  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Kimp Landing page
    Landing page //
    2023-05-24

The design service Kimp offers graphic and video design monthly packages, which allows businesses to get a dedicated design team for a fraction of the cost of working with freelancers and design agencies.

Kimp is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs โ€“ just about anyone who needs cost-effective, high quality graphic design services, on an ongoing basis.

We take our time so a two month project weโ€™ll drag out for 6 months so we can continue billing you. For a monthly flat rate of $499 the clients are offered unlimited number of designs and revisions. The designs include logos, blog images, packaging and labels, flyers and brochures, posters, social media images, business cards, infographics, trade show banners, and more.

Video package is $599/mo. The combined package that includes both graphics and video designs, is $895/mo, which saves over 20% discount on a continuous basis.

Other than the first-class designs and fast turnaround time that often does not exceed a business day, Kimp comes with no contracts, no hourly billing or any other additional fee.

Kimp makes the design process simple. Clients can place their requests online and the designated designers will start working on them. Kimp has talented designer teams that operate in six different time zones. Kimp designers can usually provide 2-3 designs per business day for their clients.

With Kimp, youโ€™ll feel like you have an in-house designer โ€“ without the hefty price tag.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Kimp

Website
kimp.io
$ Details
Free Trial $599.0 / Monthly
Platforms
-
Release Date
2019 January

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Kimp features and specs

  • Easy to Set-up and use
    On-boarding is very easy and can get started right away
  • Free Trial
    Offer 7-days free trial to get a taste of first-rate graphic designs and friendly service

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Analysis of Kimp

Overall verdict

  • Kimp is a good option for businesses and individuals looking for a cost-effective and scalable solution to meet continuous graphic design needs. Their subscription model is ideal for companies that require frequent design updates or have multiple design needs across different platforms.

Why this product is good

  • Kimp (kimp.io) offers unlimited graphic design services for a flat monthly fee, which is appealing to businesses needing consistent design work. They provide a team of designers who work on multiple projects at once, making it efficient for those needing quick turnarounds on a variety of projects. The service includes unlimited requests and revisions, allowing for flexibility and thoroughness until the desired outcome is achieved.

Recommended for

  • Small to medium-sized businesses
  • Marketing agencies
  • Entrepreneurs
  • Non-profits
  • Startups
  • Companies looking for a budget-friendly, flexible design solution

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Kimp videos

Kimp Promo

More videos:

Category Popularity

0-100% (relative to Usersnap and Kimp)
Customer Feedback
100 100%
0% 0
Design As A Service
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Graphic Design
0 0%
100% 100

User comments

Share your experience with using Usersnap and Kimp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Kimp

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Kimp Reviews

  1. June Xing
    ยท Marketing Director at Pro Marketing ยท
    Great service, very happy!

    Kimp is great. Their entire process is very organized. Really love the experience from on-boarding to handling the tasks. Quality designs, fast turnaround. Highly recommended!

    ๐Ÿ Competitors: Design Pickle, Penji, ManyPixels, Graphics Zoo, Flocksy
    ๐Ÿ‘ Pros:    Very organized structure
  2. Cathy Lee
    ยท Founder/CEO at Phenom Marketing ยท
    Amazing service!!

    I really wish that I knew about this kind of service long ago. I was referred to Kimp by a friend so decided to give them a try. I have blown away by how much I was able to get done and free up my time. Great designs from the getgo. My project manager is very responsive and friendly to work with. Overall, I really enjoy working with the Kimp team and I can see this being a very long working relationship.

    ๐Ÿ‘ Pros:    Can outsource all my design requirement so i can focus on scaling my business|Great quality designs from the getgo, they nail most of the designs in the first attempt.|Very responsive and friendly project manager|Followups from management team|Very affordable|Fast turnarounds
    ๐Ÿ‘Ž Cons:    Nothing i can think of at the moment, they are really like part of my team

10 Best Unlimited Graphic Design Services in 2024
Businesses of all sizes can access unlimited design requests and revisions for a flat monthly fee with Kimp. No contracts, no hidden fees, and no more stress of finding reliable designers, as Kimp gives you access to dedicated designers.
Source: draftss.com
10 Design Pickle Alternatives
Pricing: The Graphics plan starts at $499 per month and includes unlimited requests and modifications, no contract, and free stock images. The Video and Graphics + Video subscriptions cost $599 and $895 per month and include extra capabilities that will undoubtedly boost your content marketing. Furthermore, if you are using Kimp for the first time, you will receive a 50%...
7 Design Pickle Alternatives That Offer Better Designs at Cheaper Price
Kimp offers a range of unlimited designs from logos, infographics to your campaign banners on social media and blog images. Their services are aimed at entrepreneurs, marketers, agencies, and small business owners. You can get their cost-effective solution without the need to recruit freelancers or hire designers.
Source: digifloat.io
10 Affordable Alternatives to DesignJoy
Kimp banks on its reliability and affordability to give you whatever designs you need. For starters, its website lists some 50 design types they can do โ€“ from book covers to billboards, and newsletters to even NFT designs. Itโ€™s a service suitable for small and big companies alike. When we say big, count in clients like Harley-Davidson (big bikes) and New York University (big...

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Kimp mentions (0)

We have not tracked any mentions of Kimp yet. Tracking of Kimp recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and Kimp, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Design Pickle - Unlimited graphic design services for flat monthly fee

Marker.io - Visual feedback and bug reporting tool for websites

99designs - The #1 marketplace for graphic design, including logo design, web design and other design contests. Start a contest now with 100% Money-Back Guarantee!

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

ManyPixels - Unlimited, on-demand design services for freelancers, startups, and agencies.