Software Alternatives, Accelerators & Startups

Usersnap VS Jimpl

Compare Usersnap VS Jimpl and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Jimpl logo Jimpl

Free online photo metadata and EXIF data viewer. Uncover hidden data of your pictures. Upload a photo to find where, when, and how it was taken.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Jimpl Landing page
    Landing page //
    2020-12-13

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Jimpl

Website
jimpl.com
Pricing URL
-
$ Details
free
Platforms
Web
Release Date
2020 December

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Jimpl features and specs

  • Ease of Use
    Jimpl offers a user-friendly interface, allowing individuals without technical expertise to easily create and manage websites.
  • Templates
    The platform provides a wide variety of customizable templates, enabling users to quickly set up a professional-looking site.
  • Cost-Effective
    Jimpl offers competitive pricing plans, making it an affordable option for small businesses and individuals.
  • Customer Support
    The platform provides reliable customer support to assist users with any issues or questions they might encounter.

Possible disadvantages of Jimpl

  • Limited Advanced Features
    While suitable for simple websites, Jimpl may lack advanced functionality needed by larger businesses or for more complex sites.
  • Customization Restrictions
    Users might find the customization options limited compared to other more flexible website builders.
  • Dependency on Platform
    Websites built with Jimpl may have limitations when it comes to transferring to another platform or host.
  • Scalability Limitations
    Might not be ideal for rapidly scaling businesses due to potential limitations in handling increased traffic or content.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Jimpl videos

No Jimpl videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Usersnap and Jimpl)
Customer Feedback
100 100%
0% 0
Photos
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Image Editing
0 0%
100% 100

User comments

Share your experience with using Usersnap and Jimpl. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Jimpl

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Jimpl Reviews

We have no reviews of Jimpl yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Jimpl should be more popular than Usersnap. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Jimpl mentions (16)

  • Children taken overseas
    If it's a photo your girls took whilst location was enabled on their phone, you might be able to check the metadata of the photo. To be upfront, though, most modern phones tend to scrub this information, so it would be quite a long shot. You could try uploading a photo on a site like this: https://jimpl.com/ or this https://pixelpeeper.com/app and see how you go. Source: about 3 years ago
  • Image Metadata Question
    There's also a big chance that the photo contains other metadata including GPS location, camera make and model, and much more that you can leverage. You can use a site like https://jimpl.com/ to view the full metadata. Source: about 3 years ago
  • Extracting Image Metadata Made Easy with Python
    There is a free tool online that does that exactly for you link. Source: about 3 years ago
  • how to hide full prompt
    There are plenty of meta data cleaners online https://jimpl.com/ is one. Source: over 3 years ago
  • Photo gallery with face tagging
    Can you check one of the photos that supposedly has face tags in it in one of those online exif viewers? For instance: https://jimpl.com/. Source: over 3 years ago
View more

What are some alternatives?

When comparing Usersnap and Jimpl, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Pic2Map - Can't remember the location where you took that picture on your vacation? Upload your photo and find out where it was taken.

Marker.io - Visual feedback and bug reporting tool for websites

ExIf DSC - ExIf DSC is an open source application similar to ExIf 35, except for Digital Still Camera users.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

pyExifToolGUI - pyExifToolGui is a graphical frontend for the open source command line tool exiftool by Phil Harvey.