Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

• Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
• Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
• Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
• Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Description

IntelRate is an advanced analytics platform that transforms Google Reviews into actionable insights to help local businesses drive revenue and reduce operational costs.

Key Features

➤ Track performance: Visualise your business performance over the past 12 months using IntelRate's proprietary dashboard ➤ Customer Sentiment AI: Deeply understand your company's strengths and pain points by analysing real customer feedback ➤ Actionable Plan: Accelerate business performance by converting insights into tangible results using a bespoke action plan ➤ Intelligent Engagement: Personalise engagement with high-conversion, AI-generated responses that protect your online reputation

Key benefits:

➤ Grow Sales: Research shows a 1-star rating increase directly drives 5-9% higher revenue for local firms ➤ Reduce Costs: Smart AI-powered customer responses, saving you £2 in labour cost for every review ➤ Recover Customers: 80% of dissatisfied customers consider returning if engaged promptly and personally

Join >100 local businesses and unlock your potential with IntelRate now.