Software Alternatives, Accelerators & Startups
Register | Login

Usersnap VS Highly

Compare Usersnap VS Highly and see what are their differences

Benitra
Benitra is an AI Marketing Video Studio that helps businesses create complete marketing videos through a structured workflow with full control over every scene. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Highly logo Highly

A Medium style tooltip to make your blog stand out
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Highly Landing page
    Landing page //
    2023-08-28

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Highly

Website
wordpress.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Highly features and specs

  • User-Friendly Interface
    Highly offers an intuitive and easy-to-use interface for users looking to highlight and share text snippets from web pages.
  • Social Sharing
    The plugin provides seamless integration with social media platforms, allowing users to share highlighted content with their network easily.
  • Customization Options
    Users have various options to customize the look and appearance of highlights to suit their personal or brand aesthetic.
  • Engagement Boost
    By allowing users to highlight and share specific content, engagement with posts and web pages can increase.

Possible disadvantages of Highly

  • Limited Functionality
    Some users may find the plugin's features limited compared to more robust content-management solutions.
  • Performance Impact
    Depending on the website's setup, installing additional plugins like Highly could potentially slow down page load times.
  • Compatibility Issues
    There might be compatibility issues with certain WordPress themes or plugins which could require additional troubleshooting.
  • Privacy Concerns
    The sharing features might raise privacy concerns, especially on websites handling sensitive information.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Highly videos

No Highly videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Usersnap and Highly)

Usersnap

Highly

Customer Feedback
100 100%
Customer Feedback
0% 0
Bookmark Manager
0 0%
Bookmark Manager
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using Usersnap and Highly. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Highly

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Highly Reviews

We have no reviews of Highly yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Highly mentions (0)

We have not tracked any mentions of Highly yet. Tracking of Highly recommendations started around May 2021.

What are some alternatives?

When comparing Usersnap and Highly, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

LINER - LINER AI Copilot is currently powered by ChatGPT/GPT-4, Google Search Engine, and information from high-quality highlights of an enormous number of users from all around the world.

Marker.io - Visual feedback and bug reporting tool for websites

Blog by Versoly - Build a SaaS blog that converts

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Highly for iOS - Medium-style highlighting in every app and website. ๐Ÿ–Œ

Loading...