Software Alternatives, Accelerators & Startups

Usersnap VS GitLab

Compare Usersnap VS GitLab and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

GitLab logo GitLab

Create, review and deploy code together with GitLab open source git repo management software | GitLab
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • GitLab Landing page
    Landing page //
    2023-10-17

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

GitLab

$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
United States
State
California
Founder(s)
Dmitriy Zaporozhets
Employees
1,000 - 1,999

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

GitLab features and specs

  • Integrated DevOps Platform
    GitLab provides a single application for the entire DevOps lifecycle, which simplifies the workflow and reduces the need for multiple tools.
  • CI/CD Capabilities
    It offers powerful Continuous Integration and Continuous Deployment (CI/CD) features, enabling automated testing and deployment.
  • Self-Hosted and SaaS Options
    GitLab can be hosted on your own servers or used as a cloud-hosted service, providing flexibility depending on your needs.
  • Strong Security Features
    GitLab includes various security features such as code quality analysis, vulnerability management, and compliance management.
  • Robust Community and Support
    There is a large community and extensive documentation available, along with professional support options.

Possible disadvantages of GitLab

  • Complexity for New Users
    The extensive features and functionalities can be overwhelming for newcomers, requiring a steep learning curve.
  • Resource Intensive
    Self-hosting a GitLab instance requires substantial server resources, which can be costly.
  • Price
    While there is a free tier, the advanced features are part of the paid plans, which can be expensive for small teams or startups.
  • User Interface
    Some users find the interface less intuitive and harder to navigate compared to other platforms like GitHub.
  • Performance Issues
    Large repositories or high usage can sometimes lead to performance issues, especially on self-hosted instances.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

GitLab videos

Introduction to GitLab Workflow

More videos:

  • Review - GitLab Review App Working Session

Category Popularity

0-100% (relative to Usersnap and GitLab)
Customer Feedback
100 100%
0% 0
Code Collaboration
0 0%
100% 100
User Feedback
100 100%
0% 0
Git
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and GitLab

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

GitLab Reviews

  1. Reinhard
    · Boss at CLOUD Meister ·
    perfect for Freelancers!

The Top 11 Static Application Security Testing (SAST) Tools
GitLab’s in-context testing solution simplifies the development process by automating both application and infrastructure management on a single platform.Why We Picked GitLab: We like GitLab’s automation of testing and compliance across development workflows. Its in-context testing minimizes license costs and reduces the learning curve.
The Top 10 GitHub Alternatives
GitLab is a web-based DevSecOps (take that, Call of Duty) platform that allows software development teams to plan, build, and ship secure code all in one application. GitLab offers a range of features and tools to support the entire software development lifecycle, from project planning and source code management to continuous integration, delivery, and deployment.
The Best Alternatives to Jenkins for Developers
CI/CD GitLab, as a complete DevOps platform, provides an integrated CI/CD solution along with its other features. If your team is already using GitLab for controlling versions and managing projects, the addition of GitLab CI/CD can be very smooth. The offering in CI/CD by GitLab is quite customizable and it backs up many programming languages as well as application test...
Source: morninglif.com
Top 7 GitHub Alternatives You Should Know (2024)
Most of the listed alternatives offer free tier plans for individuals or small teams. Tools like GitLab and Bitbucket allow users to host unlimited repositories without cost.
Source: snappify.com
Best GitHub Alternatives for Developers in 2023
While GitLab features an extensive set of capabilities, this can also serve as a weakness since beginners may find the developer tool overwhelming to begin with. The user interface compounds this issue by being outdated and unintuitive. GitLab could benefit from more third-party integrations, and its performance tends to struggle when dealing with large repositories or CI/CD...

Social recommendations and mentions

Based on our record, GitLab seems to be a lot more popular than Usersnap. While we know about 133 links to GitLab, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

GitLab mentions (133)

  • India Open Source Development: Harnessing Collaborative Innovation for Global Impact
    Indian developers have embraced platforms like GitHub and GitLab, which serve as global meeting points for coding projects. Developer communities such as FOSSAsia and Open Source India regularly organize hackathons, webinars, and code sprints that bring together enthusiasts to tackle both local and global problems. - Source: dev.to / 11 days ago
  • Open Source Funding: Strategies, Case Studies, and Best Practices
    In this article, we explore funding methods that empower projects such as Red Hat, GitLab, and Blender. Our discussion focuses on overlaying robust financial models with community-led efforts while incorporating advanced technologies like blockchain and smart contracts for secure, transparent fund distribution. With clear definitions, tables, bullet lists, and real-world examples, we aim to provide a holistic view... - Source: dev.to / about 1 month ago
  • The Hidden Challenges of Building with AWS
    💡** My Take:** If you’re not ready to spend hours debugging AWS configurations, you might want to consider other cloud options, such as DigitalOcean or Gitlab for CI/CD. - Source: dev.to / about 2 months ago
  • Understanding Open Source Developer Support Networks
    The foundation of OSS is its community. OSDSNs offer platforms like GitHub and GitLab that encourage communication and collaboration, creating a sense of belonging among developers. These platforms are essential for managing projects and enhancing motivation within the community. - Source: dev.to / 3 months ago
  • Navigating the Financial Landscape of Open Source Projects
    The open core model involves offering a core open-source product while providing premium features as part of a separate, paid product. This model encourages community involvement by allowing free access to the foundational version. Meanwhile, it supports sustainability by charging for advanced features tailored to specific market needs. GitLab exemplifies this model, offering a free version alongside premium... - Source: dev.to / 3 months ago
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What are some alternatives?

When comparing Usersnap and GitLab, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Marker.io - Visual feedback and bug reporting tool for websites

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Gitea - A painless self-hosted Git service