Software Alternatives, Accelerators & Startups

Usersnap VS Getform

Compare Usersnap VS Getform and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Getform logo Getform

Smart form endpoints. The modern way to build the form backend.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Getform Landing page
    Landing page //
    2023-05-14

Collect submissions, receive emails and connect your HTML form with popular apps. Perfect for JAMStack and API-driven static websites.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Getform

Website
getform.io
$ Details
freemium $9.0 / Monthly
Platforms
JavaScript iOS Android Python Java Node JS ReactJS React Native
Release Date
2015 October

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Getform features and specs

  • Easy Integration
    Getform offers straightforward integration with minimal code changes, making it easy to implement with any existing website or project.
  • Form Management
    It provides comprehensive form management features, including submission storage, email notifications, and data export options.
  • Spam Protection
    Built-in spam protection mechanisms, such as reCAPTCHA integration, help to reduce the amount of spam submissions.
  • API Access
    Getform offers an API for more advanced operations and integrations, giving developers more control over form data and interactions.
  • Real-time Notifications
    Real-time email notifications ensure that you are promptly informed about new form submissions, improving response times.

Possible disadvantages of Getform

  • Cost
    Getform is a premium service, and the pricing may be a concern for small businesses or individual users compared to free alternatives.
  • Limited Customization
    While Getform offers many features, the level of customization available for the forms is limited compared to self-hosted solutions.
  • Dependency on Third-Party Service
    Relying on an external service introduces a potential point of failure and dependency. If Getform experiences downtime, your form submissions could be affected.
  • Data Privacy
    Using a third-party service means that your form data is stored outside of your own infrastructure, which could be a concern for sensitive information.
  • Feature Limitations on Lower Plans
    Lower-tier plans may have restrictions on the number of submissions, forms, or advanced features, which could limit functionality for growing businesses.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Analysis of Getform

Overall verdict

  • Yes, Getform is a good solution for users looking for an easy and efficient way to handle form submissions, especially for static sites.

Why this product is good

  • Getform is considered a good option for handling form submissions because it simplifies the process of capturing and managing form data without requiring a backend server. It integrates easily with static sites and offers features like file uploads, spam protection, and third-party integrations, which makes it attractive for developers looking to streamline workflows.

Recommended for

  • Developers building static websites
  • Businesses looking to streamline contact form management
  • Teams that need integration with third-party tools like Zapier or Slack
  • Web projects that require a backend-agnostic form submission solution

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Getform videos

HTML Form That Sends You an Email

Category Popularity

0-100% (relative to Usersnap and Getform)
Customer Feedback
100 100%
0% 0
Form Builder
0 0%
100% 100
User Feedback
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Getform

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Getform Reviews

We have no reviews of Getform yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Getform should be more popular than Usersnap. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: over 2 years ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / about 3 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 3 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: about 4 years ago

Getform mentions (14)

  • Sending files from form submission to webhook?
    I built a form-to-email service like Formspree or Getform. My API accepts form submissions from the client, parses the request with formidable, and then sends the fields via email to the user. Any files submitted with the form are sent as attachments to the email. This way I never store the fields in my database or the files in something like AWS S3. Source: about 2 years ago
  • Building Your Own Platform: The Importance of Having a Personal Website
    By following these guidelines, you can create an effective and user-friendly contact form that helps you connect with potential employers and others. There are several options for setting up a contact form, including using a service like Sendgrid, Mailgun, Formspree, or Getform. - Source: dev.to / over 2 years ago
  • free-for.dev
    Getform.io - Form backend platform for designers and developers, 1 form, 50 submissions, Single file upload, 100MB file storage. - Source: dev.to / almost 3 years ago
  • Are there any lesser-known tools you use a lot in your work?
    I would recommend getform, it has a generous free tier as well. https://getform.io/. Source: over 3 years ago
  • Adding Google reCAPTCHA to Getform on Gatsby
    For static websites, such as those on Gatsby, when handling form submissions, you either need a server to use a third-party form service. The Gatsby docs do a pretty good job in explaining how to build a contact form and it provides options for form submissions. I'm going to assume that you already have your html form set up, you're using Getform for it, and now you're here because you need to add Google reCAPTCHA. - Source: dev.to / over 3 years ago
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What are some alternatives?

When comparing Usersnap and Getform, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Formspree.io - Just send your form to our URL and we'll forward it to your email.

Marker.io - Visual feedback and bug reporting tool for websites

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

FormSubmit - Connect your form to our form endpoint and weโ€™ll email you the submissions. No PHP, Javascript or any backend code required.