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Usersnap VS FlowMapp

Compare Usersnap VS FlowMapp and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

FlowMapp logo FlowMapp

FlowMapp is a UX planning tool for creating visual sitemaps and user flow.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • FlowMapp Landing page
    Landing page //
    2024-08-04

FlowMapp is a UX planning tool for creating visual sitemaps and user flow. FlowMapp is very effective for planning the development of a site, mobile or web app, and it allows all the participants in the process to collaborate with each other, which makes the workflow easier and more convenient.

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

FlowMapp

Website
flowmapp.com
Pricing URL
Official FlowMapp Pricing
$ Details
freemium $15.0 / Monthly (5 projects, unlimited sitemaps, user flows, personas, CJM's)
Platforms
Web
Release Date
2017 October
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

FlowMapp features and specs

  • User-Friendly Interface
    FlowMapp features an intuitive and easy-to-use interface, making it accessible for team members of all skill levels.
  • Collaboration Tools
    The platform provides robust collaboration features, allowing multiple team members to work on sitemaps and user flows in real-time.
  • Visual Sitemaps
    FlowMapp allows users to create detailed and visually appealing sitemaps, enhancing the planning phase of web development projects.
  • User Flow Diagrams
    The software offers tools specifically designed to map out user journeys, helping to optimize user experience.
  • Integration Capabilities
    FlowMapp can integrate with other tools and platforms, facilitating a seamless workflow across different stages of project management.
  • Responsive Customer Support
    Users often cite responsive and helpful customer support, making problem resolution faster and easier.

Possible disadvantages of FlowMapp

  • Cost
    FlowMapp can be relatively expensive for small teams or individual freelancers, as it operates on a subscription-based pricing model.
  • Limited Export Options
    Users have reported that the options for exporting projects are limited, which can be a barrier for presentations or offline work.
  • Learning Curve
    While the interface is user-friendly, some advanced features can have a steep learning curve, especially for new users.
  • Performance Issues
    Some users experience performance issues on larger projects, including slower load times and occasional lags.
  • Feature Limitations
    Certain advanced features are only available in higher-tier plans, making them inaccessible to users on a budget.
  • No Mobile App
    FlowMapp currently does not offer a mobile application, which limits its usability for on-the-go project management.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Analysis of FlowMapp

Overall verdict

  • FlowMapp is considered a good option for professionals in the web design and development space due to its comprehensive features and ease of use. It offers robust tools that help improve the efficiency and effectiveness of the design process.

Why this product is good

  • FlowMapp is a highly regarded tool for creating UX personas, user flows, sitemaps, and wireframes. It provides a user-friendly interface, collaboration features, and a suite of tools that facilitate the design process, making it an asset for UX/UI designers and teams. The platform helps streamline the organization of ideas and the presentation of complex information in a visually intuitive way.

Recommended for

    FlowMapp is recommended for UX/UI designers, product managers, web developers, and digital marketing teams who want to improve their planning and design processes. It is a valuable tool for anyone who needs to create clear and functional blueprints for websites and applications.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

FlowMapp videos

+ Add

FlowMapp Software Review | First Impressions

More videos:

  • Review - FlowMapp in 2 minutes
  • Review - User Flows with FlowMapp

Category Popularity

0-100% (relative to Usersnap and FlowMapp)

Usersnap

FlowMapp

Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Design Tools
0 0%
Design Tools
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Flowcharts
0 0%
Flowcharts
100% 100

User comments

Share your experience with using Usersnap and FlowMapp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and FlowMapp

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

FlowMapp Reviews

We have no reviews of FlowMapp yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

FlowMapp mentions (0)

We have not tracked any mentions of FlowMapp yet. Tracking of FlowMapp recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and FlowMapp, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

VisualSitemaps - Visual Sitemaps | Crawl & Website Architecture + Flows

Marker.io - Visual feedback and bug reporting tool for websites

Octopus.do - Build your website structure in real-time and rapidly share it to collaborate with your team or clients. Start prototyping websites or apps instantly.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rarchy - Plan your next website with Rarchy using our easy visual sitemaps & website planning tool. Collaborate in real-time with your whole team. Try us for free today!

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