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Usersnap VS FeedbackButton.io

Compare Usersnap VS FeedbackButton.io and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

FeedbackButton.io logo FeedbackButton.io

Get user feedback directly from your website with a simple feedback button.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • FeedbackButton.io Landing page
    Landing page //
    2022-03-04

Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

FeedbackButton.io

Website
feedbackbutton.io
Pricing URL
Official FeedbackButton.io Pricing
$ Details
freemium
Platforms
-
Release Date
2022 March
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

FeedbackButton.io features and specs

  • Ease of Integration
    FeedbackButton.io offers simple integration options that allow users to quickly add a feedback button to their website, without the need for extensive coding knowledge.
  • Customizable
    The tool provides customization options to match the look and feel of the feedback button with the website's design, helping maintain brand consistency.
  • User Feedback Collection
    FeedbackButton.io enables the efficient collection of user feedback directly from a webpage, facilitating user engagement and improving service/product development.
  • Cost-Effective
    With affordable pricing, FeedbackButton.io is accessible to small businesses and startups looking to gather user insights without significant financial investment.
  • Responsive Design
    The feedback button is designed to be responsive, ensuring it works effectively on both desktop and mobile devices, allowing a broader range of user interactions.

Possible disadvantages of FeedbackButton.io

  • Limited Advanced Features
    Compared to more comprehensive feedback platforms, FeedbackButton.io may lack certain advanced features like detailed analytics or integrations with other software.
  • Potential for Feedback Overload
    If not managed well, the tool could lead to an overflow of feedback, which might be challenging for small teams to process and act upon in a timely manner.
  • Dependency on Third-Party Platform
    Relying on an external service for feedback collection could pose risks, such as service discontinuity or changes in pricing and terms.
  • Data Privacy Concerns
    Users might have concerns about how their feedback data is handled and stored, which could affect their willingness to provide honest input.
  • Learning Curve
    While integration is straightforward, users still need to learn how to effectively utilize all features offered by FeedbackButton.io, which may take time.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

FeedbackButton.io videos

No FeedbackButton.io videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Usersnap and FeedbackButton.io)

Usersnap

FeedbackButton.io

Customer Feedback
91 91%
Customer Feedback
9% 9
User Feedback
89 89%
User Feedback
11% 11
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Feedback
0 0%
Feedback
100% 100

User comments

Share your experience with using Usersnap and FeedbackButton.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and FeedbackButton.io

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

FeedbackButton.io Reviews

We have no reviews of FeedbackButton.io yet.
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Social recommendations and mentions

Based on our record, Usersnap should be more popular than FeedbackButton.io. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: over 2 years ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / about 3 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 3 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: about 4 years ago

FeedbackButton.io mentions (1)

  • I built a minimal and lightweight feedback/issue reporting widget for websites
    I recently just launched my side project Feedback Button. Today I'm pretty happy as I just got my first paying customer!! Source: over 3 years ago

What are some alternatives?

When comparing Usersnap and FeedbackButton.io, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Qatchup - Enhance your product or website with QP widget. Gather feedback, report bugs, request features, and rate user experiences effortlessly. Sign up today to streamline your process and improve your project with real-time insights.

Marker.io - Visual feedback and bug reporting tool for websites

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Survicate - Collect feedback on your website and find out more about your visitors.

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