
Marker.io
BugHerd
Userback
Canny.io
Bird Eats Bug
Hotjar
Pastel
Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

SourceForge
openDesktop.org
OSOR
Pivotal Tracker
Jira
Freecode
OW2
Codegiant - Issue tracking, git repositories, continuous integration and documentation in a single platform.

Which is more popular?
Based on our record, Usersnap seems to be more popular. It has been mentioned 4 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | usersnap.com | codegiant.io |
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| Platforms | — | |
| Company | 2020 | — |
| Listed in |
In their own words, as submitted to SaaSHub.


Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How? Feedback widgets with screen capture: makes your communication with users on...
Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users. Codegiant includes issue tracking,...
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Usersnap - Grow your product with the clarity of customer feedback
More videos
Introduction to Codegiant
How often each product is chosen within a category, 0–100% relative to the other.


Share your experience with using Usersnap and Codegiant. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and...
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds...
Codegiant is an all-in-one DevSecOps platform with built-in team collaboration and project management features.
Recommendations tracked on public social media and blogs since March 2021.


We are using User Snap. https://usersnap.com/. Source: over 3 years ago
Https://usersnap.com/ could be an option. - Source: Hacker News / about 4 years ago
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 4 years ago
Tracking Codegiant since Mar 2021.
When comparing Usersnap and Codegiant, you can also consider the following products.

Visual feedback and bug reporting tool for websites
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The Complete Open-Source and Business Software Platform.
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Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
Compare Userback to Usersnap or Codegiant:

OSOR is the Open Source Observatory, a project to provide a framework for developing and executing autonomous observations.
Compare OSOR to Usersnap or Codegiant: