Software Alternatives, Accelerators & Startups

UserMotion VS Churn360

Compare UserMotion VS Churn360 and see what are their differences

UserMotion logo UserMotion

Identify Revenue Opportunities Before They Slip Away

Churn360 logo Churn360

Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.
  • UserMotion Landing page
    Landing page //
    2023-11-16

UserMotion is a predictive lead scoring software for helping B2B SaaS companies to identify accounts most likely to buy, expand, or churn.

  • Churn360 Landing page
    Landing page //
    2022-06-14

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

UserMotion

$ Details
Free Trial
Platforms
-
Release Date
2023 October

Churn360

$ Details
paid Free Trial $399.0 / Monthly (0-4 users)
Platforms
Web
Release Date
-

UserMotion features and specs

  • Predictive Lead Scoring: Identify high-potential leads
  • Product-Qualified Leads: Qualify your leads based on their product activity and behaviours
  • Ideal Customer Profile Fit: Give ICP scores to your new leads
  • Customer 360: See customer health scores
  • Sales Playbooks: Best-practices to drive revenue growth
  • Integrations: Connect your customer data

Churn360 features and specs

  • 360 Customer View: Yes
  • Health score: Yes
  • Customer Onboarding: Yes
  • Customer Surveys: Yes
  • Customer Segments: Yes
  • Automate Plays: Yes

UserMotion videos

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Churn360 videos

Data Driven AI Customer Success Software | Churn360

Category Popularity

0-100% (relative to UserMotion and Churn360)
Customer Success
24 24%
76% 76
Sales
100 100%
0% 0
Customer Experience Management
Sales Intelligence
100 100%
0% 0

Questions and Answers

As answered by people managing UserMotion and Churn360.

What makes your product unique?

UserMotion's answer

UserMotion is created specifically for B2B SaaS businesses aiming to identify high-potential accounts. It combines product activity and ideal customer profile criteria to identify leads most likely to become paying customers. Using a machine learning system, UserMotion analyzes historical customer data to highlight the most valuable customers, enabling businesses to focus their efforts more effectively.

How would you describe your primary audience?

UserMotion's answer

UserMotion works best for B2B SaaS companies that are invested in or planning to invest in a Product-led Growth (PLG) and Product-led Sales (PLS) strategy or offer a self-service product experience. These businesses usually have well-planned go-to-market (GTM) strategies and value sales, marketing, and customer success activities for revenue growth.

What's the story behind your product?

UserMotion's answer

When we were working at our previous startup, a major part of our daily routine involved identifying users who were interested in our product and their progress in setting it up. Essentially, we were trying to figure out who was ready to make a purchase, who needed some extra help, and who just required a little reminder to proceed.

Handling this for a few accounts was manageable and somewhat enjoyable. However, as the number of accounts increased to 10 or more each day, it quickly became a tedious and time-consuming task. It was no longer engaging and started to feel repetitive and dull.

That's the reason we created UserMotion. We saw a need for a tool that could consolidate all account data in one place and provide clear, actionable insights.

UserMotion helps in efficiently identifying which customers are most likely to purchase, which are at risk of churning, and which have the potential for an upgrade.

Which are the primary technologies used for building your product?

UserMotion's answer

For the backend, we have NET, Postgresql, Auth0, and Kubernetes, and run on Azure. On the frontend, we used Next.js and Tailwind. For our CMS, we chose WordPress.

Why should a person choose your product over its competitors?

UserMotion's answer

UserMotion's custom design makes it suited for B2B SaaS businesses. Combining product activity with desired customer profile criteria helps it find high-potential accounts that will become paying customers. UserMotion's machine learning algorithm analyzes past customer data to better target important customers. It also benefits companies adopting a Product-led Growth (PLG) and Product-led Sales (PLS) strategy or self-service products. UserMotion solves real-world customer engagement and account management difficulties because it was formed from startup challenges. This framework creates a platform that combines account data for meaningful insights and identifies customers likely to buy, churn, or upgrade. UserMotion stands out with its user-centric approach, practical experience, and specialized design.

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What are some alternatives?

When comparing UserMotion and Churn360, you can also consider the following products

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

Gainsight - Customer Success for the New Enterprise

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Growth Manager Workspace - From zero to working with Canva, Gather.Town, InVideo, and others in less than six months - here's the growth workspace that helped us ramp up Toplyne.

Vitally - Analytics and insights to drive B2B startup success 🚀

Totango - Totango is a Customer Success Software Platform