Software Alternatives, Accelerators & Startups

UserGuiding VS ShepherdJS

Compare UserGuiding VS ShepherdJS and see what are their differences

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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ShepherdJS logo ShepherdJS

Guide your users through a tour of your app.
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

  • ShepherdJS Landing page
    Landing page //
    2023-08-29

UserGuiding

$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

ShepherdJS features and specs

  • User Guidance
    ShepherdJS allows for creating guided tours and feature introductions, which can help in onboarding new users or guiding existing users through new features effectively.
  • Customizability
    The library provides a wide range of customization options for the appearance of the tour steps as well as their behavior, allowing developers to tailor the user experience to meet specific application needs.
  • Ease of Integration
    ShepherdJS is designed to be easy to integrate with modern JavaScript applications and supports various JavaScript frameworks such as Angular, React, and Vue.
  • Accessibility
    It includes built-in features to enhance accessibility, ensuring that tours can be experienced by all users, including those with disabilities.
  • Community and Support
    ShepherdJS has an active community and is backed by frequent updates and bug fixes, which can be valuable for developers seeking support and reliability.

Possible disadvantages of ShepherdJS

  • Learning Curve
    Despite its ease of integration, there can still be a learning curve associated with understanding and implementing the full range of features ShepherdJS offers, especially for new developers.
  • Dependencies
    ShepherdJS has dependencies that need to be managed, which can sometimes lead to conflicts or increase the difficulty of the setup process in certain environments.
  • Performance Overhead
    Implementing tours in a web application may introduce additional DOM elements and require JavaScript execution, potentially impacting performance, especially on resource-constrained devices.
  • Limited Offline Capability
    Like many web-based libraries, ShepherdJS requires a browser environment to function, which can limit its effectiveness in offline scenarios or in cases where network connections are unstable.

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

ShepherdJS videos

No ShepherdJS videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to UserGuiding and ShepherdJS)
User Onboarding And Engagement
User Engagement
86 86%
14% 14
User Experience
89 89%
11% 11
Digital Adoption
93 93%
7% 7

User comments

Share your experience with using UserGuiding and ShepherdJS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and ShepherdJS

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

ShepherdJS Reviews

8 Best Usetiful Alternatives and Competitors That Are More Professional
Shepherd.js is not a fully developed 3rd party tool like most of the other alternatives that I listed. It is an open-source library to make it easier to create simple product tours.
Source: userguiding.com

Social recommendations and mentions

Based on our record, ShepherdJS should be more popular than UserGuiding. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago

ShepherdJS mentions (10)

  • 7 best product tour JavaScript libraries for frontend apps
    Shepherd.js is a simple JavaScript library aimed at easing the process of making user tours in web applications. It has a clear, intuitive interface wherein you describe your tour step-by-step, which helps improve the tour UX and enhance user understanding: Shepherd.js offers extensive customization options and seamless integration with your application. It prioritizes accessibility with full keyboard navigation.... - Source: dev.to / 9 months ago
  • Using React Shepherd to build a site tour
    In this tutorial, I will show you how to use React Shepherd to easily implement a site tour on your website. React Shepherd is a lightweight wrapper library for Shepherd.js that allows us to create a walkthrough of a website — either parts of the site or the whole application — by using dialogs that represent steps that you create. At the end of this article, we will have a functioning site tour as shown in this... - Source: dev.to / 12 months ago
  • Guided Tours Solution for Your Web Application
    Shepherd is a powerful and customizable open source JavaScript library for creating interactive tours and onboarding experiences in web applications. It uses another open source library Floating UI to render the dialog tours. It offers a simple setup process, dynamic content support, the ability to create custom actions and events, and theming and styling too. More importantly, it is responsive too and never goes... - Source: dev.to / about 1 year ago
  • Reddit: Help us design more content to onboard users
    Using/building something like this would go a long way (https://shepherdjs.dev/) and could also have the benefit of keeping the tours in parity with the current L2 UI. Source: about 2 years ago
  • What is the UX term for those pop-up boxes which helps users with their first few tasks after finishing onboarding?
    We’ve called them Product Tours https://shepherdjs.dev is good. Source: over 2 years ago
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What are some alternatives?

When comparing UserGuiding and ShepherdJS, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Intro.js - Simple Javascript framework for adding screen tips

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

TourGuideJS - Intuitive and customisable tours for user onboarding. A free and complete alternative to IntroJS, Sheperd and the rest.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.